Past Incidents

2nd February 2025

No incidents reported

1st February 2025

No incidents reported

31st January 2025

No incidents reported

30th January 2025

API Smartday | API check

Resolved - Jan 30, 00:08

Smartday | API check failed - Jan 30, 00:05

API check

29th January 2025

No incidents reported

28th January 2025

XML Import Handyman cloud | Fileimport status

Resolved - Jan 28, 11:05

Handyman cloud | XML Import check failed - Jan 28, 11:02

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jan 28, 08:54

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jan 28, 08:51

JobAgent

Touch login Smartday | Touch Check

Resolved - Jan 28, 00:03

Smartday | Touch login check failed - Jan 28, 00:00

Touch Check

27th January 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jan 27, 14:00

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jan 27, 13:57

JobAgent

Touch login Smartday | Touch Check

Resolved - Jan 27, 09:11

Smartday | Touch login check failed - Jan 27, 09:08

Touch Check

API Smartday | API check

Resolved - Jan 27, 09:11

Smartday | API check failed - Jan 27, 09:08

API check

Plan login Smartday | Plan check

Resolved - Jan 27, 09:11

Smartday | Plan login check failed - Jan 27, 09:08

Plan check

26th January 2025

No incidents reported

25th January 2025

No incidents reported

24th January 2025

No incidents reported

23rd January 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jan 23, 16:30

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jan 23, 16:27

JobAgent

22nd January 2025

Plan login Smartday | Plan check

Resolved - Jan 22, 18:33

Smartday | Plan login check failed - Jan 22, 18:12

Plan check

Touch login Smartday | Touch Check

Resolved - Jan 22, 18:33

Smartday | Touch login check failed - Jan 22, 17:58

Touch Check

API Smartday | API check

Resolved - Jan 22, 18:33

Smartday | API check failed - Jan 22, 17:53

API check

21st January 2025

No incidents reported

20th January 2025

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Jan 20, 22:54

Handyman mobile sync farm | Sync 2 check failed - Jan 20, 22:51

handyman Mobile sync

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Jan 20, 22:54

Handyman mobile sync farm | Sync 1 check failed - Jan 20, 22:51

handyman Mobile sync

19th January 2025

No incidents reported

18th January 2025

No incidents reported

17th January 2025

No incidents reported

16th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 16, 13:26

Smartday | Touch login check failed - Jan 16, 13:23

Touch Check

Plan login Smartday | Plan check

Resolved - Jan 16, 01:59

Smartday | Plan login check failed - Jan 16, 01:01

Plan check

Identity provider Smartday | Identity provider check

Resolved - Jan 16, 01:02

Smartday | Identity provider check failed - Jan 16, 00:01

Identity provider check

15th January 2025

No incidents reported

14th January 2025

No incidents reported

13th January 2025

No incidents reported

12th January 2025

No incidents reported

11th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 11, 23:59

Smartday | Touch login check failed - Jan 11, 16:08

Touch Check

10th January 2025

No incidents reported

9th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 09, 23:16

Smartday | Touch login check failed - Jan 09, 12:24

Touch Check

Touch login Smartday | Touch Check

Resolved - Jan 09, 11:34

Smartday | Touch login check failed - Jan 09, 00:01

Touch Check

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Jan 09, 02:43

Handyman cloud | XML File transfer service check failed - Jan 08, 14:42

ApiConnect ( BC Integration )

8th January 2025

No incidents reported

7th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 07, 10:33

Smartday | Touch login check failed - Jan 06, 20:08

Touch Check

API Smartday | API check

Resolved - Jan 07, 02:16

Smartday | API check failed - Jan 06, 11:13

API check

6th January 2025

Identity provider Smartday | Identity provider check

Resolved - Jan 06, 15:51

Smartday | Identity provider check failed - Jan 06, 00:01

Identity provider check

5th January 2025

No incidents reported

4th January 2025

No incidents reported

3rd January 2025

No incidents reported

2nd January 2025

No incidents reported

1st January 2025

API Smartday | API check

Resolved - Jan 01, 08:30

Smartday | API check failed - Dec 31, 19:07

API check

31st December 2024

No incidents reported

30th December 2024

No incidents reported

29th December 2024

No incidents reported

28th December 2024

API Smartday | API check

Resolved - Dec 28, 14:35

Smartday | API check failed - Dec 28, 04:07

API check

27th December 2024

No incidents reported

26th December 2024

No incidents reported

25th December 2024

No incidents reported

24th December 2024

No incidents reported

23rd December 2024

No incidents reported

22nd December 2024

No incidents reported

21st December 2024

No incidents reported

20th December 2024

No incidents reported

19th December 2024

XML Export Handyman cloud | Syncserver status

Resolved - Dec 19, 19:30

Handyman cloud | XML Export check failed - Dec 19, 14:22

Syncserver status

Touch login Smartday | Touch Check

Resolved - Dec 19, 03:27

Smartday | Touch login check failed - Dec 18, 22:49

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 02:49

Smartday | Touch login check failed - Dec 18, 22:11

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 01:51

Smartday | Touch login check failed - Dec 18, 21:15

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 01:43

Smartday | Touch login check failed - Dec 18, 21:07

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 01:37

Smartday | Touch login check failed - Dec 18, 21:01

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 01:06

Smartday | Touch login check failed - Dec 18, 20:32

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 00:54

Smartday | Touch login check failed - Dec 18, 20:20

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 19, 00:08

Smartday | Touch login check failed - Dec 18, 19:35

Touch Check

18th December 2024

Touch login Smartday | Touch Check

Resolved - Dec 18, 23:48

Smartday | Touch login check failed - Dec 18, 19:16

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 23:42

Smartday | Touch login check failed - Dec 18, 19:10

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 23:34

Smartday | Touch login check failed - Dec 18, 19:02

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 22:42

Smartday | Touch login check failed - Dec 18, 18:12

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 22:18

Smartday | Touch login check failed - Dec 18, 17:48

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 21:19

Smartday | Touch login check failed - Dec 18, 16:52

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 20:23

Smartday | Touch login check failed - Dec 18, 15:57

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 20:09

Smartday | Touch login check failed - Dec 18, 15:44

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 20:03

Smartday | Touch login check failed - Dec 18, 15:38

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 19:59

Smartday | Touch login check failed - Dec 18, 15:33

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 19:55

Smartday | Touch login check failed - Dec 18, 15:30

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 19:47

Smartday | Touch login check failed - Dec 18, 15:22

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 19:43

Smartday | Touch login check failed - Dec 18, 15:19

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 19:33

Smartday | Touch login check failed - Dec 18, 15:09

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 18:56

Smartday | Touch login check failed - Dec 18, 14:32

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 18:36

Smartday | Touch login check failed - Dec 18, 14:14

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 18:22

Smartday | Touch login check failed - Dec 18, 14:01

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 18:18

Smartday | Touch login check failed - Dec 18, 13:56

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 18:12

Smartday | Touch login check failed - Dec 18, 13:50

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 18:06

Smartday | Touch login check failed - Dec 18, 13:42

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:58

Smartday | Touch login check failed - Dec 18, 13:34

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:48

Smartday | Touch login check failed - Dec 18, 13:27

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:42

Smartday | Touch login check failed - Dec 18, 13:22

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:38

Smartday | Touch login check failed - Dec 18, 13:18

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:34

Smartday | Touch login check failed - Dec 18, 13:14

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:28

Smartday | Touch login check failed - Dec 18, 13:08

Touch Check

Touch login Smartday | Touch Check

Resolved - Dec 18, 17:20

Smartday | Touch login check failed - Dec 18, 12:59

Touch Check

Plan login Smartday | Plan check

Resolved - Dec 18, 16:01

Smartday | Plan login check failed - Dec 18, 11:44

Plan check

Touch login Smartday | Touch Check

Resolved - Dec 18, 16:01

Smartday | Touch login check failed - Dec 18, 11:42

Touch Check

API Smartday | API check

Resolved - Dec 18, 16:01

Smartday | API check failed - Dec 18, 11:42

API check

Touch login Smartday | Touch Check

Resolved - Dec 18, 01:15

Smartday | Touch login check failed - Dec 17, 21:25

Touch Check

17th December 2024

No incidents reported

16th December 2024

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Dec 16, 15:17

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Dec 16, 12:30

HM API Login

XML Export Handyman cloud | Syncserver status

Resolved - Dec 16, 15:13

Handyman cloud | XML Export check failed - Dec 16, 12:26

Syncserver status

15th December 2024

Touch login Smartday | Touch Check

Resolved - Dec 15, 02:19

Smartday | Touch login check failed - Dec 15, 00:01

Touch Check

14th December 2024

No incidents reported

13th December 2024

No incidents reported

12th December 2024

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Dec 12, 13:34

Handyman cloud | XML File transfer service check failed - Dec 12, 12:04

ApiConnect ( BC Integration )

11th December 2024

No incidents reported

10th December 2024

No incidents reported

9th December 2024

Touch login Smartday | Touch Check

Resolved - Dec 09, 00:33

Smartday | Touch login check failed - Dec 09, 00:01

Touch Check

8th December 2024

No incidents reported

7th December 2024

No incidents reported

6th December 2024

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Dec 06, 12:46

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Dec 05, 18:05

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Dec 06, 12:46

Handyman cloud | XML Import check failed - Dec 05, 18:05

Fileimport status

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Dec 06, 12:46

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Dec 05, 18:04

API Status

XML Export Handyman cloud | Syncserver status

Resolved - Dec 06, 12:46

Handyman cloud | XML Export check failed - Dec 05, 18:04

Syncserver status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Dec 06, 12:46

Handyman cloud | XML File transfer service check failed - Dec 05, 18:04

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Dec 06, 12:46

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Dec 05, 18:04

HM API Login

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Dec 06, 12:46

Handyman mobile sync farm | Sync 1 check failed - Dec 05, 18:03

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Dec 06, 12:46

Handyman mobile sync farm | Sync 2 check failed - Dec 05, 18:03

handyman Mobile sync

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Dec 06, 05:15

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Dec 05, 13:20

JobAgent

5th December 2024

No incidents reported