Past Incidents

3rd December 2024

API Smartday | API check

Resolved - Dec 03, 22:12

Smartday | API check failed - Dec 03, 09:25

API check

2nd December 2024

No incidents reported

1st December 2024

No incidents reported

30th November 2024

No incidents reported

29th November 2024

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 29, 23:21

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 29, 15:39

HM API Login

API Smartday | API check

Resolved - Nov 29, 18:05

Smartday | API check failed - Nov 29, 10:30

API check

Plan login Smartday | Plan check

Resolved - Nov 29, 18:05

Smartday | Plan login check failed - Nov 29, 10:30

Plan check

API Smartday | API check

Resolved - Nov 29, 17:53

Smartday | API check failed - Nov 29, 10:27

API check

28th November 2024

Touch login Smartday | Touch Check

Resolved - Nov 28, 19:48

Smartday | Touch login check failed - Nov 28, 13:25

Touch Check

API Smartday | API check

Resolved - Nov 28, 19:48

Smartday | API check failed - Nov 28, 13:25

API check

Touch login Smartday | Touch Check

Resolved - Nov 28, 05:45

Smartday | Touch login check failed - Nov 28, 00:01

Touch Check

27th November 2024

No incidents reported

26th November 2024

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 26, 16:07

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 26, 11:24

HM API Login

25th November 2024

XML Import Handyman cloud | Fileimport status

Resolved - Nov 25, 16:17

Handyman cloud | XML Import check failed - Nov 25, 12:36

Fileimport status

Touch login Smartday | Touch Check

Resolved - Nov 25, 12:03

Smartday | Touch login check failed - Nov 25, 05:19

Touch Check

Plan login Smartday | Plan check

Resolved - Nov 25, 01:37

Smartday | Plan login check failed - Nov 24, 22:24

Plan check

Touch login Smartday | Touch Check

Resolved - Nov 25, 01:37

Smartday | Touch login check failed - Nov 24, 22:25

Touch Check

API Smartday | API check

Resolved - Nov 25, 01:37

Smartday | API check failed - Nov 24, 22:25

API check

24th November 2024

No incidents reported

23rd November 2024

Touch login Smartday | Touch Check

Resolved - Nov 23, 16:32

Smartday | Touch login check failed - Nov 23, 14:19

Touch Check

22nd November 2024

XML Import Handyman cloud | Fileimport status

Resolved - Nov 22, 18:05

Handyman cloud | XML Import check failed - Nov 22, 16:33

Fileimport status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 22, 14:33

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 22, 13:06

HM API Login

21st November 2024

No incidents reported

20th November 2024

API Smartday | API check

Resolved - Nov 20, 02:49

Smartday | API check failed - Nov 20, 02:25

API check

Plan login Smartday | Plan check

Resolved - Nov 20, 02:49

Smartday | Plan login check failed - Nov 20, 02:25

Plan check

Touch login Smartday | Touch Check

Resolved - Nov 20, 05:28

Smartday | Touch login check failed - Nov 20, 02:25

Touch Check

19th November 2024

No incidents reported

18th November 2024

Touch login Smartday | Touch Check

Resolved - Nov 18, 21:27

Smartday | Touch login check failed - Nov 18, 21:24

Touch Check

17th November 2024

Plan login Smartday | Plan check

Resolved - Nov 17, 16:27

Smartday | Plan login check failed - Nov 17, 16:24

Plan check

16th November 2024

No incidents reported

15th November 2024

No incidents reported

14th November 2024

No incidents reported

13th November 2024

XML Import Handyman cloud | Fileimport status

Resolved - Nov 13, 10:42

Handyman cloud | XML Import check failed - Nov 13, 10:39

Fileimport status

12th November 2024

No incidents reported

11th November 2024

XML Import Handyman cloud | Fileimport status

Resolved - Nov 11, 10:34

Handyman cloud | XML Import check failed - Nov 11, 10:31

Fileimport status

10th November 2024

No incidents reported

9th November 2024

No incidents reported

8th November 2024

XML Import Handyman cloud | Fileimport status

Resolved - Nov 08, 15:48

Handyman cloud | XML Import check failed - Nov 08, 15:43

Fileimport status

XML Import Handyman cloud | Fileimport status

Resolved - Nov 08, 09:56

Handyman cloud | XML Import check failed - Nov 08, 09:53

Fileimport status

7th November 2024

No incidents reported

6th November 2024

No incidents reported

5th November 2024

No incidents reported

4th November 2024

XML Import Handyman cloud | Fileimport status

Resolved - Nov 04, 17:01

Handyman cloud | XML Import check failed - Nov 04, 16:58

Fileimport status

3rd November 2024

Plan login Smartday | Plan check

Resolved - Nov 03, 04:27

Smartday | Plan login check failed - Nov 03, 04:25

Plan check

Identity provider Smartday | Identity provider check

Resolved - Nov 03, 00:05

Smartday | Identity provider check failed - Nov 03, 00:01

Identity provider check

2nd November 2024

No incidents reported

1st November 2024

No incidents reported

31st October 2024

No incidents reported

30th October 2024

No incidents reported

29th October 2024

Touch login Smartday | Touch Check

Resolved - Oct 30, 04:03

Smartday | Touch login check failed - Oct 29, 18:21

Touch Check

28th October 2024

Touch login Smartday | Touch Check

Resolved - Oct 28, 09:26

Smartday | Touch login check failed - Oct 28, 08:37

Touch Check

API Smartday | API check

Resolved - Oct 28, 03:26

Smartday | API check failed - Oct 28, 03:22

API check

Plan login Smartday | Plan check

Resolved - Oct 28, 03:26

Smartday | Plan login check failed - Oct 28, 03:22

Plan check

Touch login Smartday | Touch Check

Resolved - Oct 28, 03:26

Smartday | Touch login check failed - Oct 28, 03:22

Touch Check

27th October 2024

No incidents reported

26th October 2024

Identity provider Smartday | Identity provider check

Resolved - Oct 26, 00:04

Smartday | Identity provider check failed - Oct 26, 00:01

Identity provider check

25th October 2024

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 25, 13:27

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 25, 13:24

JobAgent

24th October 2024

SQL Services Handyman cloud | SQL Server

Resolved - Oct 24, 21:35

Handyman cloud | SQL Services check failed - Oct 24, 21:21

SQL Server

API Smartday | API check

Resolved - Oct 24, 21:11

Smartday | API check failed - Oct 24, 21:05

API check

Plan login Smartday | Plan check

Resolved - Oct 24, 21:11

Smartday | Plan login check failed - Oct 24, 21:03

Plan check

SQL Services Handyman cloud | SQL Server

Resolved - Oct 24, 21:17

Handyman cloud | SQL Services check failed - Oct 24, 21:04

SQL Server

Touch login Smartday | Touch Check

Resolved - Oct 24, 21:11

Smartday | Touch login check failed - Oct 24, 21:00

Touch Check

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Oct 24, 21:41

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Oct 24, 20:15

API Status

XML Export Handyman cloud | Syncserver status

Resolved - Oct 24, 21:41

Handyman cloud | XML Export check failed - Oct 24, 20:16

Syncserver status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Oct 24, 21:41

Handyman cloud | XML File transfer service check failed - Oct 24, 20:15

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 24, 21:41

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 24, 20:16

HM API Login

Identity provider Smartday | Identity provider check

Resolved - Oct 24, 00:04

Smartday | Identity provider check failed - Oct 24, 00:01

Identity provider check

23rd October 2024

API Smartday | API check

Resolved - Oct 23, 09:51

Smartday | API check failed - Oct 23, 09:48

API check

Plan login Smartday | Plan check

Resolved - Oct 23, 09:51

Smartday | Plan login check failed - Oct 23, 09:47

Plan check

22nd October 2024

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 22, 15:05

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 22, 15:02

JobAgent

API Smartday | API check

Resolved - Oct 22, 05:04

Smartday | API check failed - Oct 22, 04:47

API check

Plan login Smartday | Plan check

Resolved - Oct 22, 05:04

Smartday | Plan login check failed - Oct 22, 04:47

Plan check

21st October 2024

No incidents reported

20th October 2024

API Smartday | API check

Resolved - Oct 21, 00:14

Smartday | API check failed - Oct 20, 23:47

API check

Plan login Smartday | Plan check

Resolved - Oct 21, 00:14

Smartday | Plan login check failed - Oct 20, 23:47

Plan check

19th October 2024

Plan login Smartday | Plan check

Resolved - Oct 19, 19:15

Smartday | Plan login check failed - Oct 19, 18:47

Plan check

API Smartday | API check

Resolved - Oct 19, 19:15

Smartday | API check failed - Oct 19, 18:47

API check

18th October 2024

Plan login Smartday | Plan check

Resolved - Oct 18, 14:29

Smartday | Plan login check failed - Oct 18, 13:47

Plan check

API Smartday | API check

Resolved - Oct 18, 14:29

Smartday | API check failed - Oct 18, 13:47

API check

17th October 2024

API Smartday | API check

Resolved - Oct 17, 09:19

Smartday | API check failed - Oct 17, 08:47

API check

Plan login Smartday | Plan check

Resolved - Oct 17, 09:19

Smartday | Plan login check failed - Oct 17, 08:47

Plan check

Touch login Smartday | Touch Check

Resolved - Oct 17, 09:31

Smartday | Touch login check failed - Oct 17, 08:45

Touch Check

Touch login Smartday | Touch Check

Resolved - Oct 17, 08:45

Smartday | Touch login check failed - Oct 17, 04:02

Touch Check

16th October 2024

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Oct 16, 11:05

Handyman cloud | XML File transfer service check failed - Oct 16, 11:03

ApiConnect ( BC Integration )

Identity provider Smartday | Identity provider check

Resolved - Oct 16, 00:04

Smartday | Identity provider check failed - Oct 16, 00:01

Identity provider check

15th October 2024

API Smartday | API check

Resolved - Oct 15, 21:45

Smartday | API check failed - Oct 15, 21:42

API check

14th October 2024

No incidents reported

13th October 2024

Touch login Smartday | Touch Check

Resolved - Oct 13, 00:04

Smartday | Touch login check failed - Oct 13, 00:01

Touch Check

12th October 2024

API Smartday | API check

Resolved - Oct 12, 06:45

Smartday | API check failed - Oct 12, 06:42

API check

Touch login Smartday | Touch Check

Resolved - Oct 12, 06:45

Smartday | Touch login check failed - Oct 12, 06:42

Touch Check

11th October 2024

No incidents reported

10th October 2024

XML Import Handyman cloud | Fileimport status

Resolved - Oct 10, 22:58

Handyman cloud | XML Import check failed - Oct 10, 21:05

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 10, 22:58

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 10, 21:05

JobAgent

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 10, 22:58

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 10, 21:04

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Oct 10, 22:56

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Oct 10, 21:04

API Status

XML Export Handyman cloud | Syncserver status

Resolved - Oct 10, 22:56

Handyman cloud | XML Export check failed - Oct 10, 21:04

Syncserver status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Oct 10, 22:56

Handyman cloud | XML File transfer service check failed - Oct 10, 21:04

ApiConnect ( BC Integration )

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Oct 10, 22:58

Handyman mobile sync farm | Sync 1 check failed - Oct 10, 20:14

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Oct 10, 22:58

Handyman mobile sync farm | Sync 2 check failed - Oct 10, 20:14

handyman Mobile sync

9th October 2024

Touch login Smartday | Touch Check

Resolved - Oct 09, 20:45

Smartday | Touch login check failed - Oct 09, 20:42

Touch Check

8th October 2024

XML Import Handyman cloud | Fileimport status

Resolved - Oct 08, 10:19

Handyman cloud | XML Import check failed - Oct 08, 10:17

Fileimport status

7th October 2024

No incidents reported

6th October 2024

No incidents reported

5th October 2024

Touch login Smartday | Touch Check

Resolved - Oct 05, 00:45

Smartday | Touch login check failed - Oct 05, 00:42

Touch Check

4th October 2024

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 04, 13:49

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 04, 13:46

JobAgent