Past Incidents

5th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 05, 08:21

Handyman cloud | XML File transfer service check failed - Nov 05, 08:14

ApiConnect ( BC Integration )

XML Export Handyman cloud | Syncserver status

Resolved - Nov 05, 08:15

Handyman cloud | XML Export check failed - Nov 05, 07:38

Syncserver status

4th November 2025

XML Import Handyman cloud | Fileimport status

Resolved - Nov 04, 14:55

Handyman cloud | XML Import check failed - Nov 04, 14:49

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Nov 04, 13:55

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Nov 04, 13:49

JobAgent

XML Export Handyman cloud | Syncserver status

Resolved - Nov 04, 08:33

Handyman cloud | XML Export check failed - Nov 04, 07:41

Syncserver status

3rd November 2025

API Smartday | API check

Resolved - Nov 03, 01:02

Smartday | API check failed - Nov 03, 00:59

API check

Plan login Smartday | Plan check

Resolved - Nov 03, 01:02

Smartday | Plan login check failed - Nov 03, 01:00

Plan check

2nd November 2025

No incidents reported

1st November 2025

No incidents reported

31st October 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Oct 31, 10:03

Handyman cloud | Reporting API check failed - Oct 31, 09:51

HM Reporting API availability

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 31, 09:53

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 31, 09:51

HM API Login

30th October 2025

No incidents reported

29th October 2025

No incidents reported

28th October 2025

No incidents reported

27th October 2025

Plan login Smartday | Plan check

Resolved - Oct 27, 21:02

Smartday | Plan login check failed - Oct 27, 20:59

Plan check

API Smartday | API check

Resolved - Oct 27, 21:02

Smartday | API check failed - Oct 27, 20:59

API check

Plan login Smartday | Plan check

Resolved - Oct 27, 20:44

Smartday | Plan login check failed - Oct 27, 20:42

Plan check

API Smartday | API check

Resolved - Oct 27, 20:44

Smartday | API check failed - Oct 27, 20:42

API check

Touch login Smartday | Touch Check

Resolved - Oct 27, 21:02

Smartday | Touch login check failed - Oct 27, 20:36

Touch Check

Touch login Smartday | Touch Check

Resolved - Oct 27, 20:32

Smartday | Touch login check failed - Oct 27, 20:26

Touch Check

API Smartday | API check

Resolved - Oct 27, 20:28

Smartday | API check failed - Oct 27, 20:25

API check

Plan login Smartday | Plan check

Resolved - Oct 27, 20:28

Smartday | Plan login check failed - Oct 27, 20:25

Plan check

Plan login Smartday | Plan check

Resolved - Oct 27, 20:22

Smartday | Plan login check failed - Oct 27, 20:19

Plan check

API Smartday | API check

Resolved - Oct 27, 20:22

Smartday | API check failed - Oct 27, 20:16

API check

26th October 2025

No incidents reported

25th October 2025

No incidents reported

24th October 2025

No incidents reported

23rd October 2025

No incidents reported

22nd October 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 22, 23:11

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 22, 23:04

JobAgent

21st October 2025

Touch login Smartday | Touch Check

Resolved - Oct 21, 13:43

Smartday | Touch login check failed - Oct 21, 13:36

Touch Check

20th October 2025

No incidents reported

19th October 2025

API Smartday | API check

Resolved - Oct 19, 03:27

Smartday | API check failed - Oct 19, 03:25

API check

Plan login Smartday | Plan check

Resolved - Oct 19, 03:27

Smartday | Plan login check failed - Oct 19, 03:25

Plan check

18th October 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 18, 19:07

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 18, 19:04

HM API Login

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Oct 18, 11:22

Handyman cloud | Reporting API check failed - Oct 18, 11:12

HM Reporting API availability

API Smartday | API check

Resolved - Oct 18, 00:02

Smartday | API check failed - Oct 17, 23:59

API check

Identity provider Smartday | Identity provider check

Resolved - Oct 18, 00:02

Smartday | Identity provider check failed - Oct 17, 23:59

Identity provider check

17th October 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 17, 18:16

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 17, 18:14

HM API Login

16th October 2025

No incidents reported

15th October 2025

API Smartday | API check

Resolved - Oct 15, 00:02

Smartday | API check failed - Oct 15, 00:00

API check

14th October 2025

No incidents reported

13th October 2025

XML Export Handyman cloud | Syncserver status

Resolved - Oct 13, 14:29

Handyman cloud | XML Export check failed - Oct 13, 14:26

Syncserver status

12th October 2025

No incidents reported

11th October 2025

No incidents reported

10th October 2025

No incidents reported

9th October 2025

No incidents reported

8th October 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 08, 22:15

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 08, 22:09

JobAgent

7th October 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 07, 17:11

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 07, 17:09

HM API Login

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 07, 15:13

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 07, 15:10

HM API Login

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Oct 07, 15:19

Handyman cloud | Reporting API check failed - Oct 07, 15:07

HM Reporting API availability

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 07, 15:07

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 07, 15:04

HM API Login

6th October 2025

No incidents reported

5th October 2025

No incidents reported

4th October 2025

No incidents reported

3rd October 2025

XML Export Handyman cloud | Syncserver status

Resolved - Oct 03, 09:28

Handyman cloud | XML Export check failed - Oct 03, 09:25

Syncserver status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 03, 09:30

Handyman cloud | XML Import check failed - Oct 03, 09:24

Fileimport status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 03, 09:04

Handyman cloud | XML Import check failed - Oct 03, 08:59

Fileimport status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 03, 08:40

Handyman cloud | XML Import check failed - Oct 03, 08:34

Fileimport status

2nd October 2025

XML Export Handyman cloud | Syncserver status

Resolved - Oct 02, 23:03

Handyman cloud | XML Export check failed - Oct 02, 23:01

Syncserver status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 02, 09:30

Handyman cloud | XML Import check failed - Oct 02, 09:24

Fileimport status

1st October 2025

API Smartday | API check

Resolved - Oct 02, 00:01

Smartday | API check failed - Oct 01, 23:59

API check

Identity provider Smartday | Identity provider check

Resolved - Oct 02, 00:01

Smartday | Identity provider check failed - Oct 01, 23:59

Identity provider check

30th September 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Sep 30, 14:42

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Sep 30, 14:39

HM API Login

29th September 2025

No incidents reported

28th September 2025

No incidents reported

27th September 2025

No incidents reported

26th September 2025

No incidents reported

25th September 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Sep 25, 15:06

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Sep 25, 12:24

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Sep 25, 12:21

Handyman cloud | XML Import check failed - Sep 25, 12:09

Fileimport status

24th September 2025

No incidents reported

23rd September 2025

XML Import Handyman cloud | Fileimport status

Resolved - Sep 23, 08:59

Handyman cloud | XML Import check failed - Sep 23, 08:54

Fileimport status

22nd September 2025

No incidents reported

21st September 2025

No incidents reported

20th September 2025

No incidents reported

19th September 2025

No incidents reported

18th September 2025

No incidents reported

17th September 2025

XML Export Handyman cloud | Syncserver status

Resolved - Sep 17, 11:05

Handyman cloud | XML Export check failed - Sep 17, 11:03

Syncserver status

16th September 2025

No incidents reported

15th September 2025

No incidents reported

14th September 2025

No incidents reported

13th September 2025

No incidents reported

12th September 2025

XML Import Handyman cloud | Fileimport status

Resolved - Sep 12, 10:11

Handyman cloud | XML Import check failed - Sep 12, 10:04

Fileimport status

11th September 2025

No incidents reported

10th September 2025

No incidents reported

9th September 2025

No incidents reported

8th September 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Sep 08, 14:56

Handyman cloud | Reporting API check failed - Sep 08, 14:46

HM Reporting API availability

7th September 2025

No incidents reported