All systems are operational

Past Incidents

21st February 2025

Touch login Smartday | Touch Check

Resolved - Feb 21, 18:11


Smartday | Touch login check failed - Feb 21, 18:09

Touch Check

API Smartday | API check

Resolved - Feb 21, 18:11


Smartday | API check failed - Feb 21, 18:09

API check

Plan login Smartday | Plan check

Resolved - Feb 21, 18:11


Smartday | Plan login check failed - Feb 21, 18:09

Plan check

20th February 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 20, 21:39


Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 20, 21:36

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 20, 21:39


Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 20, 21:36

HM API Login

19th February 2025

XML Import Handyman cloud | Fileimport status

Resolved - Feb 19, 15:34


Handyman cloud | XML Import check failed - Feb 19, 15:31

Fileimport status

18th February 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 18, 18:16


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 18, 18:13

JobAgent

17th February 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 17, 15:10


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 17, 15:07

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Feb 17, 12:25


Handyman cloud | XML Import check failed - Feb 17, 12:22

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 17, 12:25


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 17, 12:23

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Feb 17, 12:13


Handyman cloud | XML Import check failed - Feb 17, 12:10

Fileimport status

16th February 2025

Plan login Smartday | Plan check

Resolved - Feb 17, 02:02


Smartday | Plan login check failed - Feb 16, 10:58

Plan check

Touch login Smartday | Touch Check

Resolved - Feb 17, 02:02


Smartday | Touch login check failed - Feb 16, 10:59

Touch Check

API Smartday | API check

Resolved - Feb 17, 02:04


Smartday | API check failed - Feb 16, 10:56

API check

XML File transfer service API availability Handyman cloud | HM APIConnect API availability

Resolved - Feb 17, 02:10


Handyman cloud | XML File transfer service API availability check failed - Feb 16, 04:27

HM APIConnect API availability

15th February 2025

No incidents reported

14th February 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 14, 16:37


Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 14, 14:02

API Status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 14, 11:17


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 14, 09:18

JobAgent

13th February 2025

No incidents reported

12th February 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 12, 19:34


Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 12, 10:23

API Status

11th February 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 11, 21:17


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 11, 13:48

JobAgent

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 11, 01:02


Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 10, 19:04

API Status

10th February 2025

No incidents reported

9th February 2025

Touch login Smartday | Touch Check

Resolved - Feb 09, 02:57


Smartday | Touch login check failed - Feb 09, 00:00

Touch Check

8th February 2025

No incidents reported

7th February 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 07, 19:57


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 07, 18:23

JobAgent

6th February 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 06, 22:30


Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 06, 18:10

HM API Login

XML Import Handyman cloud | Fileimport status

Resolved - Feb 06, 22:28


Handyman cloud | XML Import check failed - Feb 06, 18:11

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 06, 22:28


updates

Feb 06, 22:23 by

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Feb 06, 22:30


Handyman cloud | XML File transfer service check failed - Feb 06, 18:09

ApiConnect ( BC Integration )

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Feb 06, 22:34


Handyman mobile sync farm | Sync 1 check failed - Feb 06, 18:09

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Feb 06, 22:34


Handyman mobile sync farm | Sync 2 check failed - Feb 06, 18:09

handyman Mobile sync

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 06, 22:30


updates

Feb 06, 22:23 by

Feb 06, 22:24 by

Feb 06, 22:25 by

XML Export Handyman cloud | Syncserver status

Resolved - Feb 06, 22:34


Handyman cloud | XML Export check failed - Feb 06, 18:09

Syncserver status

5th February 2025

Touch login Smartday | Touch Check

Resolved - Feb 05, 00:03


Smartday | Touch login check failed - Feb 05, 00:00

Touch Check

4th February 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 04, 15:49


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 04, 15:43

JobAgent

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 04, 15:09


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 04, 15:04

JobAgent

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 04, 12:16


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 04, 12:13

JobAgent

3rd February 2025

Plan login Smartday | Plan check

Resolved - Feb 03, 15:11


Smartday | Plan login check failed - Feb 03, 15:08

Plan check

2nd February 2025

No incidents reported

1st February 2025

No incidents reported

31st January 2025

No incidents reported

30th January 2025

API Smartday | API check

Resolved - Jan 30, 00:08


Smartday | API check failed - Jan 30, 00:05

API check

29th January 2025

No incidents reported

28th January 2025

XML Import Handyman cloud | Fileimport status

Resolved - Jan 28, 11:05


Handyman cloud | XML Import check failed - Jan 28, 11:02

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jan 28, 08:54


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jan 28, 08:51

JobAgent

Touch login Smartday | Touch Check

Resolved - Jan 28, 00:03


Smartday | Touch login check failed - Jan 28, 00:00

Touch Check

27th January 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jan 27, 14:00


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jan 27, 13:57

JobAgent

Touch login Smartday | Touch Check

Resolved - Jan 27, 09:11


Smartday | Touch login check failed - Jan 27, 09:08

Touch Check

API Smartday | API check

Resolved - Jan 27, 09:11


Smartday | API check failed - Jan 27, 09:08

API check

Plan login Smartday | Plan check

Resolved - Jan 27, 09:11


Smartday | Plan login check failed - Jan 27, 09:08

Plan check

26th January 2025

No incidents reported

25th January 2025

No incidents reported

24th January 2025

No incidents reported

23rd January 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jan 23, 16:30


Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jan 23, 16:27

JobAgent

22nd January 2025

Plan login Smartday | Plan check

Resolved - Jan 22, 18:33


Smartday | Plan login check failed - Jan 22, 18:12

Plan check

Touch login Smartday | Touch Check

Resolved - Jan 22, 18:33


Smartday | Touch login check failed - Jan 22, 17:58

Touch Check

API Smartday | API check

Resolved - Jan 22, 18:33


Smartday | API check failed - Jan 22, 17:53

API check

21st January 2025

No incidents reported

20th January 2025

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Jan 20, 22:54


Handyman mobile sync farm | Sync 2 check failed - Jan 20, 22:51

handyman Mobile sync

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Jan 20, 22:54


Handyman mobile sync farm | Sync 1 check failed - Jan 20, 22:51

handyman Mobile sync

19th January 2025

No incidents reported

18th January 2025

No incidents reported

17th January 2025

No incidents reported

16th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 16, 13:26


Smartday | Touch login check failed - Jan 16, 13:23

Touch Check

Plan login Smartday | Plan check

Resolved - Jan 16, 01:59


Smartday | Plan login check failed - Jan 16, 01:01

Plan check

Identity provider Smartday | Identity provider check

Resolved - Jan 16, 01:02


Smartday | Identity provider check failed - Jan 16, 00:01

Identity provider check

15th January 2025

No incidents reported

14th January 2025

No incidents reported

13th January 2025

No incidents reported

12th January 2025

No incidents reported

11th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 11, 23:59


Smartday | Touch login check failed - Jan 11, 16:08

Touch Check

10th January 2025

No incidents reported

9th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 09, 23:16


Smartday | Touch login check failed - Jan 09, 12:24

Touch Check

Touch login Smartday | Touch Check

Resolved - Jan 09, 11:34


Smartday | Touch login check failed - Jan 09, 00:01

Touch Check

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Jan 09, 02:43


Handyman cloud | XML File transfer service check failed - Jan 08, 14:42

ApiConnect ( BC Integration )

8th January 2025

No incidents reported

7th January 2025

Touch login Smartday | Touch Check

Resolved - Jan 07, 10:33


Smartday | Touch login check failed - Jan 06, 20:08

Touch Check

API Smartday | API check

Resolved - Jan 07, 02:16


Smartday | API check failed - Jan 06, 11:13

API check

6th January 2025

Identity provider Smartday | Identity provider check

Resolved - Jan 06, 15:51


Smartday | Identity provider check failed - Jan 06, 00:01

Identity provider check

5th January 2025

No incidents reported

4th January 2025

No incidents reported

3rd January 2025

No incidents reported

2nd January 2025

No incidents reported

1st January 2025

API Smartday | API check

Resolved - Jan 01, 08:30


Smartday | API check failed - Dec 31, 19:07

API check

31st December 2024

No incidents reported

30th December 2024

No incidents reported

29th December 2024

No incidents reported

28th December 2024

API Smartday | API check

Resolved - Dec 28, 14:35


Smartday | API check failed - Dec 28, 04:07

API check

27th December 2024

No incidents reported

26th December 2024

No incidents reported

25th December 2024

No incidents reported

24th December 2024

No incidents reported