All systems are operational

Past Incidents

22nd April 2025

No incidents reported

21st April 2025

No incidents reported

20th April 2025

No incidents reported

19th April 2025

No incidents reported

18th April 2025

No incidents reported

17th April 2025

No incidents reported

16th April 2025

No incidents reported

15th April 2025

Touch login Smartday | Touch Check

Resolved - Apr 15, 00:02

Smartday | Touch login check failed - Apr 14, 23:59

Touch Check

14th April 2025

No incidents reported

13th April 2025

No incidents reported

12th April 2025

No incidents reported

11th April 2025

No incidents reported

10th April 2025

No incidents reported

9th April 2025

No incidents reported

8th April 2025

No incidents reported

7th April 2025

No incidents reported

6th April 2025

No incidents reported

5th April 2025

No incidents reported

4th April 2025

No incidents reported

3rd April 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Apr 03, 21:02

Handyman cloud | Reporting API check failed - Apr 03, 19:01

HM Reporting API availability

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Apr 03, 20:52

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Apr 03, 18:06

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Apr 03, 20:52

Handyman cloud | XML Import check failed - Apr 03, 18:06

Fileimport status

XML Export Handyman cloud | Syncserver status

Resolved - Apr 03, 20:52

Handyman cloud | XML Export check failed - Apr 03, 18:05

Syncserver status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Apr 03, 20:56

Handyman cloud | XML File transfer service check failed - Apr 03, 18:04

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Apr 03, 20:52

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Apr 03, 18:05

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Apr 03, 20:54

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Apr 03, 18:04

API Status

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Apr 03, 20:56

Handyman mobile sync farm | Sync 1 check failed - Apr 03, 18:02

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Apr 03, 20:56

Handyman mobile sync farm | Sync 2 check failed - Apr 03, 18:02

handyman Mobile sync

XML Import Handyman cloud | Fileimport status

Resolved - Apr 03, 11:33

Handyman cloud | XML Import check failed - Apr 03, 11:31

Fileimport status

2nd April 2025

No incidents reported

1st April 2025

No incidents reported

31st March 2025

API Smartday | API check

Resolved - Mar 31, 10:24

Smartday | API check failed - Mar 31, 10:22

API check

Touch login Smartday | Touch Check

Resolved - Mar 31, 10:24

Smartday | Touch login check failed - Mar 31, 10:22

Touch Check

30th March 2025

No incidents reported

29th March 2025

No incidents reported

28th March 2025

No incidents reported

27th March 2025

Touch login Smartday | Touch Check

Resolved - Mar 27, 21:37

Smartday | Touch login check failed - Mar 27, 21:25

Touch Check

API Smartday | API check

Resolved - Mar 27, 21:37

Smartday | API check failed - Mar 27, 21:25

API check

Touch login Smartday | Touch Check

Resolved - Mar 27, 20:59

Smartday | Touch login check failed - Mar 27, 20:36

Touch Check

API Smartday | API check

Resolved - Mar 27, 20:59

Smartday | API check failed - Mar 27, 20:36

API check

API Smartday | API check

Resolved - Mar 27, 20:06

Smartday | API check failed - Mar 27, 20:03

API check

XML Import Handyman cloud | Fileimport status

Resolved - Mar 27, 13:22

Handyman cloud | XML Import check failed - Mar 27, 13:19

Fileimport status

26th March 2025

XML Import Handyman cloud | Fileimport status

Resolved - Mar 26, 17:38

Handyman cloud | XML Import check failed - Mar 26, 17:29

Fileimport status

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Mar 26, 09:08

Handyman mobile sync farm | Sync 2 check failed - Mar 26, 09:05

handyman Mobile sync

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Mar 26, 09:08

Handyman mobile sync farm | Sync 1 check failed - Mar 26, 09:05

handyman Mobile sync

25th March 2025

Touch login Smartday | Touch Check

Resolved - Mar 25, 21:34

Smartday | Touch login check failed - Mar 25, 21:32

Touch Check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 21:34

Smartday | Identity provider check failed - Mar 25, 21:31

Identity provider check

Touch login Smartday | Touch Check

Resolved - Mar 25, 21:18

Smartday | Touch login check failed - Mar 25, 21:14

Touch Check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 21:18

Smartday | Identity provider check failed - Mar 25, 21:14

Identity provider check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 20:44

Smartday | Identity provider check failed - Mar 25, 20:41

Identity provider check

Touch login Smartday | Touch Check

Resolved - Mar 25, 20:32

Smartday | Touch login check failed - Mar 25, 20:19

Touch Check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 20:32

Smartday | Identity provider check failed - Mar 25, 20:19

Identity provider check

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 25, 13:36

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 25, 13:33

JobAgent

Touch login Smartday | Touch Check

Resolved - Mar 25, 09:53

Smartday | Touch login check failed - Mar 25, 09:50

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 09:45

Smartday | Touch login check failed - Mar 25, 09:42

Touch Check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 09:47

Smartday | Identity provider check failed - Mar 25, 09:42

Identity provider check

API Smartday | API check

Resolved - Mar 25, 09:12

Smartday | API check failed - Mar 25, 09:08

API check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 09:14

Smartday | Identity provider check failed - Mar 25, 09:08

Identity provider check

API Smartday | API check

Resolved - Mar 25, 08:24

Smartday | API check failed - Mar 25, 08:17

API check

Plan login Smartday | Plan check

Resolved - Mar 25, 08:24

Smartday | Plan login check failed - Mar 25, 08:17

Plan check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 08:10

Smartday | Identity provider check failed - Mar 25, 08:05

Identity provider check

API Smartday | API check

Resolved - Mar 25, 08:00

Smartday | API check failed - Mar 25, 07:54

API check

Plan login Smartday | Plan check

Resolved - Mar 25, 07:38

Smartday | Plan login check failed - Mar 25, 07:35

Plan check

API Smartday | API check

Resolved - Mar 25, 07:38

Smartday | API check failed - Mar 25, 07:35

API check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 07:40

Smartday | Identity provider check failed - Mar 25, 07:35

Identity provider check

Touch login Smartday | Touch Check

Resolved - Mar 25, 09:38

Smartday | Touch login check failed - Mar 25, 07:29

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 07:28

Smartday | Touch login check failed - Mar 25, 05:39

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 05:39

Smartday | Touch login check failed - Mar 25, 05:33

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 05:15

Smartday | Touch login check failed - Mar 25, 05:05

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 05:05

Smartday | Touch login check failed - Mar 25, 05:02

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:59

Smartday | Touch login check failed - Mar 25, 04:55

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:55

Smartday | Touch login check failed - Mar 25, 04:52

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:51

Smartday | Touch login check failed - Mar 25, 04:47

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:47

Smartday | Touch login check failed - Mar 25, 04:36

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:33

Smartday | Touch login check failed - Mar 25, 04:29

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:28

Smartday | Touch login check failed - Mar 25, 04:25

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:22

Smartday | Touch login check failed - Mar 25, 04:20

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:10

Smartday | Touch login check failed - Mar 25, 04:08

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 04:00

Smartday | Touch login check failed - Mar 25, 03:53

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 03:50

Smartday | Touch login check failed - Mar 25, 03:42

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 03:24

Smartday | Touch login check failed - Mar 25, 03:09

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 02:56

Smartday | Touch login check failed - Mar 25, 02:50

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 02:50

Smartday | Touch login check failed - Mar 25, 02:38

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 02:34

Smartday | Touch login check failed - Mar 25, 02:31

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 02:30

Smartday | Touch login check failed - Mar 25, 02:26

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 02:14

Smartday | Touch login check failed - Mar 25, 02:09

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 02:04

Smartday | Touch login check failed - Mar 25, 01:56

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 01:40

Smartday | Touch login check failed - Mar 25, 01:35

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 01:33

Smartday | Touch login check failed - Mar 25, 01:30

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 01:29

Smartday | Touch login check failed - Mar 25, 01:27

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 01:25

Smartday | Touch login check failed - Mar 25, 01:22

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 01:15

Smartday | Touch login check failed - Mar 25, 01:10

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 00:47

Smartday | Touch login check failed - Mar 25, 00:43

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 00:31

Smartday | Touch login check failed - Mar 25, 00:28

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 00:19

Smartday | Touch login check failed - Mar 25, 00:15

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 25, 00:09

Smartday | Touch login check failed - Mar 25, 00:04

Touch Check

Identity provider Smartday | Identity provider check

Resolved - Mar 25, 00:03

Smartday | Identity provider check failed - Mar 25, 00:00

Identity provider check

24th March 2025

Touch login Smartday | Touch Check

Resolved - Mar 25, 00:01

Smartday | Touch login check failed - Mar 24, 23:58

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:57

Smartday | Touch login check failed - Mar 24, 23:53

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:51

Smartday | Touch login check failed - Mar 24, 23:44

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:43

Smartday | Touch login check failed - Mar 24, 23:39

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:23

Smartday | Touch login check failed - Mar 24, 23:20

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:15

Smartday | Touch login check failed - Mar 24, 23:08

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:07

Smartday | Touch login check failed - Mar 24, 23:04

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 23:03

Smartday | Touch login check failed - Mar 24, 23:00

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 22:44

Smartday | Touch login check failed - Mar 24, 22:41

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 22:38

Smartday | Touch login check failed - Mar 24, 22:36

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 21:52

Smartday | Touch login check failed - Mar 24, 21:50

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 21:38

Smartday | Touch login check failed - Mar 24, 21:36

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 20:42

Smartday | Touch login check failed - Mar 24, 20:39

Touch Check

Touch login Smartday | Touch Check

Resolved - Mar 24, 20:10

Smartday | Touch login check failed - Mar 24, 20:07

Touch Check

23rd March 2025

No incidents reported

22nd March 2025

No incidents reported

21st March 2025

Touch login Smartday | Touch Check

Resolved - Mar 22, 00:01

Smartday | Touch login check failed - Mar 21, 23:59

Touch Check

20th March 2025

No incidents reported

19th March 2025

XML Import Handyman cloud | Fileimport status

Resolved - Mar 19, 10:49

Handyman cloud | XML Import check failed - Mar 19, 10:46

Fileimport status

18th March 2025

No incidents reported

17th March 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 17, 18:11

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 17, 18:08

JobAgent

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Mar 17, 15:52

Handyman cloud | XML File transfer service check failed - Mar 17, 15:49

ApiConnect ( BC Integration )

16th March 2025

No incidents reported

15th March 2025

No incidents reported

14th March 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Mar 14, 20:50

Handyman cloud | Reporting API check failed - Mar 14, 19:50

HM Reporting API availability

13th March 2025

No incidents reported

12th March 2025

No incidents reported

11th March 2025

Plan login Smartday | Plan check

Resolved - Mar 11, 21:11

Smartday | Plan login check failed - Mar 11, 21:09

Plan check

10th March 2025

Touch login Smartday | Touch Check

Resolved - Mar 10, 16:12

Smartday | Touch login check failed - Mar 10, 16:09

Touch Check

API Smartday | API check

Resolved - Mar 10, 16:12

Smartday | API check failed - Mar 10, 16:09

API check

Plan login Smartday | Plan check

Resolved - Mar 10, 16:12

Smartday | Plan login check failed - Mar 10, 16:09

Plan check

9th March 2025

Plan login Smartday | Plan check

Resolved - Mar 09, 11:12

Smartday | Plan login check failed - Mar 09, 11:09

Plan check

8th March 2025

Touch login Smartday | Touch Check

Resolved - Mar 08, 06:11

Smartday | Touch login check failed - Mar 08, 06:09

Touch Check

7th March 2025

No incidents reported

6th March 2025

No incidents reported

5th March 2025

No incidents reported

4th March 2025

Plan login Smartday | Plan check

Resolved - Mar 04, 15:11

Smartday | Plan login check failed - Mar 04, 15:08

Plan check

Touch login Smartday | Touch Check

Resolved - Mar 04, 15:11

Smartday | Touch login check failed - Mar 04, 15:08

Touch Check

3rd March 2025

No incidents reported

2nd March 2025

No incidents reported

1st March 2025

API Smartday | API check

Resolved - Mar 01, 00:11

Smartday | API check failed - Mar 01, 00:08

API check

28th February 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 28, 16:07

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 28, 16:04

API Status

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 28, 12:58

Handyman cloud | Reporting API check failed - Feb 28, 12:53

HM Reporting API availability

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 28, 09:06

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 28, 09:04

JobAgent

27th February 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 27, 20:45

Handyman cloud | Reporting API check failed - Feb 27, 19:57

HM Reporting API availability

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 27, 09:33

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 27, 09:31

JobAgent

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 27, 09:29

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 27, 09:27

API Status

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 27, 09:29

Handyman cloud | Reporting API check failed - Feb 27, 09:26

HM Reporting API availability

26th February 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 26, 16:16

Handyman cloud | Reporting API check failed - Feb 26, 16:12

HM Reporting API availability

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 26, 16:10

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 26, 16:07

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 26, 16:10

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 26, 16:07

HM API Login

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 26, 15:20

Handyman cloud | Reporting API check failed - Feb 26, 15:15

HM Reporting API availability

Plan login Smartday | Plan check

Resolved - Feb 26, 14:11

Smartday | Plan login check failed - Feb 26, 14:08

Plan check

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 26, 07:57

Handyman cloud | Reporting API check failed - Feb 26, 05:02

HM Reporting API availability

25th February 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 25, 15:20

Handyman cloud | Reporting API check failed - Feb 25, 15:13

HM Reporting API availability

Plan login Smartday | Plan check

Resolved - Feb 25, 09:12

Smartday | Plan login check failed - Feb 25, 09:09

Plan check

24th February 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 24, 22:23

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 24, 22:20

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 24, 22:23

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 24, 22:20

HM API Login

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 24, 08:45

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 24, 08:43

HM API Login

Touch login Smartday | Touch Check

Resolved - Feb 24, 00:03

Smartday | Touch login check failed - Feb 24, 00:00

Touch Check

23rd February 2025

No incidents reported

22nd February 2025

No incidents reported

21st February 2025

Touch login Smartday | Touch Check

Resolved - Feb 21, 18:11

Smartday | Touch login check failed - Feb 21, 18:09

Touch Check

API Smartday | API check

Resolved - Feb 21, 18:11

Smartday | API check failed - Feb 21, 18:09

API check

Plan login Smartday | Plan check

Resolved - Feb 21, 18:11

Smartday | Plan login check failed - Feb 21, 18:09

Plan check