All systems are operational

Past Incidents

3rd July 2025

No incidents reported

2nd July 2025

No incidents reported

1st July 2025

No incidents reported

30th June 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jun 30, 07:07

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jun 30, 07:05

JobAgent

29th June 2025

No incidents reported

28th June 2025

No incidents reported

27th June 2025

No incidents reported

26th June 2025

XML Import Handyman cloud | Fileimport status

Resolved - Jun 26, 15:10

Handyman cloud | XML Import check failed - Jun 26, 15:07

Fileimport status

XML Import Handyman cloud | Fileimport status

Resolved - Jun 26, 13:56

Handyman cloud | XML Import check failed - Jun 26, 13:46

Fileimport status

25th June 2025

Plan login Smartday | Plan check

Resolved - Jun 25, 08:22

Smartday | Plan login check failed - Jun 25, 08:19

Plan check

API Smartday | API check

Resolved - Jun 25, 08:22

Smartday | API check failed - Jun 25, 08:19

API check

24th June 2025

Touch login Smartday | Touch Check

Resolved - Jun 24, 14:12

Smartday | Touch login check failed - Jun 24, 13:45

Touch Check

API Smartday | API check

Resolved - Jun 24, 14:10

Smartday | API check failed - Jun 24, 13:42

API check

Plan login Smartday | Plan check

Resolved - Jun 24, 14:10

Smartday | Plan login check failed - Jun 24, 13:42

Plan check

23rd June 2025

Touch login Smartday | Touch Check

Resolved - Jun 23, 08:46

Smartday | Touch login check failed - Jun 23, 08:40

Touch Check

API Smartday | API check

Resolved - Jun 23, 08:44

Smartday | API check failed - Jun 23, 08:37

API check

Plan login Smartday | Plan check

Resolved - Jun 23, 08:44

Smartday | Plan login check failed - Jun 23, 08:37

Plan check

22nd June 2025

Touch login Smartday | Touch Check

Resolved - Jun 22, 04:21

Smartday | Touch login check failed - Jun 22, 03:39

Touch Check

API Smartday | API check

Resolved - Jun 22, 04:17

Smartday | API check failed - Jun 22, 03:37

API check

Plan login Smartday | Plan check

Resolved - Jun 22, 04:17

Smartday | Plan login check failed - Jun 22, 03:37

Plan check

API Smartday | API check

Resolved - Jun 22, 01:01

Smartday | API check failed - Jun 22, 00:59

API check

Plan login Smartday | Plan check

Resolved - Jun 22, 01:01

Smartday | Plan login check failed - Jun 22, 00:59

Plan check

21st June 2025

No incidents reported

20th June 2025

API Smartday | API check

Resolved - Jun 20, 22:39

Smartday | API check failed - Jun 20, 22:36

API check

19th June 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Jun 19, 23:11

Handyman cloud | Reporting API check failed - Jun 19, 18:10

HM Reporting API availability

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Jun 19, 23:19

Handyman cloud | XML File transfer service check failed - Jun 19, 18:09

ApiConnect ( BC Integration )

XML Export Handyman cloud | Syncserver status

Resolved - Jun 19, 23:13

Handyman cloud | XML Export check failed - Jun 19, 18:07

Syncserver status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jun 19, 23:15

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jun 19, 18:06

JobAgent

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Jun 19, 22:17

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Jun 19, 18:07

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Jun 19, 22:17

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Jun 19, 18:07

API Status

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Jun 19, 23:15

Handyman mobile sync farm | Sync 1 check failed - Jun 19, 18:04

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Jun 19, 23:15

Handyman mobile sync farm | Sync 2 check failed - Jun 19, 18:04

handyman Mobile sync

XML Import Handyman cloud | Fileimport status

Resolved - Jun 19, 23:15

Handyman cloud | XML Import check failed - Jun 19, 18:05

Fileimport status

Touch login Smartday | Touch Check

Resolved - Jun 19, 17:43

Smartday | Touch login check failed - Jun 19, 17:37

Touch Check

API Smartday | API check

Resolved - Jun 19, 17:39

Smartday | API check failed - Jun 19, 17:36

API check

Plan login Smartday | Plan check

Resolved - Jun 19, 17:39

Smartday | Plan login check failed - Jun 19, 17:34

Plan check

Plan login Smartday | Plan check

Resolved - Jun 19, 13:30

Smartday | Plan login check failed - Jun 19, 13:14

Plan check

Touch login Smartday | Touch Check

Resolved - Jun 19, 13:32

Smartday | Touch login check failed - Jun 19, 13:15

Touch Check

API Smartday | API check

Resolved - Jun 19, 13:30

Smartday | API check failed - Jun 19, 13:14

API check

18th June 2025

Touch login Smartday | Touch Check

Resolved - Jun 18, 08:21

Smartday | Touch login check failed - Jun 18, 07:24

Touch Check

API Smartday | API check

Resolved - Jun 18, 08:17

Smartday | API check failed - Jun 18, 07:20

API check

Plan login Smartday | Plan check

Resolved - Jun 18, 08:17

Smartday | Plan login check failed - Jun 18, 07:20

Plan check

17th June 2025

Touch login Smartday | Touch Check

Resolved - Jun 17, 02:29

Smartday | Touch login check failed - Jun 17, 02:24

Touch Check

Plan login Smartday | Plan check

Resolved - Jun 17, 02:27

Smartday | Plan login check failed - Jun 17, 02:21

Plan check

API Smartday | API check

Resolved - Jun 17, 02:27

Smartday | API check failed - Jun 17, 02:20

API check

16th June 2025

No incidents reported

15th June 2025

Plan login Smartday | Plan check

Resolved - Jun 15, 21:21

Smartday | Plan login check failed - Jun 15, 18:36

Plan check

Touch login Smartday | Touch Check

Resolved - Jun 15, 21:23

Smartday | Touch login check failed - Jun 15, 18:37

Touch Check

API Smartday | API check

Resolved - Jun 15, 21:21

Smartday | API check failed - Jun 15, 18:35

API check

14th June 2025

Touch login Smartday | Touch Check

Resolved - Jun 14, 13:36

Smartday | Touch login check failed - Jun 14, 08:24

Touch Check

Plan login Smartday | Plan check

Resolved - Jun 14, 13:36

Smartday | Plan login check failed - Jun 14, 08:22

Plan check

API Smartday | API check

Resolved - Jun 14, 13:36

Smartday | API check failed - Jun 14, 08:22

API check

13th June 2025

No incidents reported

12th June 2025

No incidents reported

11th June 2025

No incidents reported

10th June 2025

Touch login Smartday | Touch Check

Resolved - Jun 10, 17:27

Smartday | Touch login check failed - Jun 10, 17:22

Touch Check

9th June 2025

No incidents reported

8th June 2025

API Smartday | API check

Resolved - Jun 08, 07:24

Smartday | API check failed - Jun 08, 07:22

API check

7th June 2025

API Smartday | API check

Resolved - Jun 07, 10:31

Smartday | API check failed - Jun 07, 10:08

API check

Plan login Smartday | Plan check

Resolved - Jun 07, 10:31

Smartday | Plan login check failed - Jun 07, 10:12

Plan check

Plan login Smartday | Plan check

Resolved - Jun 07, 10:07

Smartday | Plan login check failed - Jun 07, 10:04

Plan check

Touch login Smartday | Touch Check

Resolved - Jun 07, 10:33

Smartday | Touch login check failed - Jun 07, 10:03

Touch Check

6th June 2025

No incidents reported

5th June 2025

No incidents reported

4th June 2025

No incidents reported

3rd June 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Jun 03, 15:11

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Jun 03, 15:08

JobAgent

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Jun 03, 10:35

Handyman cloud | XML File transfer service check failed - Jun 03, 10:29

ApiConnect ( BC Integration )

2nd June 2025

No incidents reported

1st June 2025

API Smartday | API check

Resolved - Jun 01, 01:25

Smartday | API check failed - Jun 01, 01:23

API check

Plan login Smartday | Plan check

Resolved - Jun 01, 01:25

Smartday | Plan login check failed - Jun 01, 01:22

Plan check

31st May 2025

No incidents reported

30th May 2025

No incidents reported

29th May 2025

No incidents reported

28th May 2025

XML Import Handyman cloud | Fileimport status

Resolved - May 28, 09:28

Handyman cloud | XML Import check failed - May 28, 09:25

Fileimport status

27th May 2025

API Smartday | API check

Resolved - May 27, 05:25

Smartday | API check failed - May 27, 05:22

API check

Plan login Smartday | Plan check

Resolved - May 27, 05:25

Smartday | Plan login check failed - May 27, 05:22

Plan check

26th May 2025

No incidents reported

25th May 2025

Touch login Smartday | Touch Check

Resolved - May 26, 00:05

Smartday | Touch login check failed - May 25, 23:59

Touch Check

24th May 2025

No incidents reported

23rd May 2025

No incidents reported

22nd May 2025

No incidents reported

21st May 2025

No incidents reported

20th May 2025

No incidents reported

19th May 2025

API Smartday | API check

Resolved - May 19, 23:24

Smartday | API check failed - May 19, 23:22

API check

18th May 2025

No incidents reported

17th May 2025

Touch login Smartday | Touch Check

Resolved - May 17, 13:28

Smartday | Touch login check failed - May 17, 13:22

Touch Check

16th May 2025

No incidents reported

15th May 2025

SQL Services Handyman cloud | SQL Server

Resolved - May 15, 21:24

Handyman cloud | SQL Services check failed - May 15, 21:16

SQL Server

Reporting API Handyman cloud | HM Reporting API availability

Resolved - May 15, 22:09

Handyman cloud | Reporting API check failed - May 15, 20:08

HM Reporting API availability

XML Export Handyman cloud | Syncserver status

Resolved - May 15, 22:15

Handyman cloud | XML Export check failed - May 15, 20:06

Syncserver status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - May 15, 22:05

Handyman cloud | API Login ( Trying to login with an api user ) check failed - May 15, 20:05

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - May 15, 22:05

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - May 15, 20:05

API Status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - May 15, 22:15

Handyman cloud | XML File transfer service check failed - May 15, 20:04

ApiConnect ( BC Integration )

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - May 15, 22:13

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - May 15, 20:05

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - May 15, 22:15

Handyman cloud | XML Import check failed - May 15, 20:05

Fileimport status

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 15, 22:21

Handyman mobile sync farm | Sync 1 check failed - May 15, 20:00

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 15, 22:21

Handyman mobile sync farm | Sync 2 check failed - May 15, 20:00

handyman Mobile sync

Touch login Smartday | Touch Check

Resolved - May 15, 00:05

Smartday | Touch login check failed - May 14, 23:59

Touch Check

14th May 2025

No incidents reported

13th May 2025

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 13, 06:41

Handyman mobile sync farm | Sync 1 check failed - May 13, 06:39

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 13, 06:41

Handyman mobile sync farm | Sync 2 check failed - May 13, 06:39

handyman Mobile sync

12th May 2025

No incidents reported

11th May 2025

No incidents reported

10th May 2025

No incidents reported

9th May 2025

No incidents reported

8th May 2025

No incidents reported

7th May 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - May 07, 11:10

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - May 07, 11:07

JobAgent

6th May 2025

XML Import Handyman cloud | Fileimport status

Resolved - May 06, 08:35

Handyman cloud | XML Import check failed - May 06, 08:32

Fileimport status

5th May 2025

XML Import Handyman cloud | Fileimport status

Resolved - May 05, 08:47

Handyman cloud | XML Import check failed - May 05, 08:45

Fileimport status

4th May 2025

Plan login Smartday | Plan check

Resolved - May 04, 11:57

Smartday | Plan login check failed - May 04, 11:54

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:53

Smartday | Plan login check failed - May 04, 11:50

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:49

Smartday | Plan login check failed - May 04, 11:46

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:43

Smartday | Plan login check failed - May 04, 11:39

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:39

Smartday | Plan login check failed - May 04, 11:36

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:31

Smartday | Plan login check failed - May 04, 11:28

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:10

Smartday | Plan login check failed - May 04, 11:07

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:46

Smartday | Plan login check failed - May 04, 10:43

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:38

Smartday | Plan login check failed - May 04, 10:34

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:26

Smartday | Plan login check failed - May 04, 10:23

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:18

Smartday | Plan login check failed - May 04, 10:15

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:14

Smartday | Plan login check failed - May 04, 10:11

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:02

Smartday | Plan login check failed - May 04, 09:58

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:54

Smartday | Plan login check failed - May 04, 09:51

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:40

Smartday | Plan login check failed - May 04, 09:37

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:24

Smartday | Plan login check failed - May 04, 09:21

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:12

Smartday | Plan login check failed - May 04, 09:08

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:00

Smartday | Plan login check failed - May 04, 08:57

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 08:30

Smartday | Plan login check failed - May 04, 08:27

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 08:19

Smartday | Plan login check failed - May 04, 08:16

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 08:11

Smartday | Plan login check failed - May 04, 08:08

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:47

Smartday | Plan login check failed - May 04, 07:45

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:33

Smartday | Plan login check failed - May 04, 07:30

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:29

Smartday | Plan login check failed - May 04, 07:26

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:19

Smartday | Plan login check failed - May 04, 07:15

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:15

Smartday | Plan login check failed - May 04, 07:12

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:07

Smartday | Plan login check failed - May 04, 07:04

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:59

Smartday | Plan login check failed - May 04, 06:55

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:47

Smartday | Plan login check failed - May 04, 06:44

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:31

Smartday | Plan login check failed - May 04, 06:28

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:25

Smartday | Plan login check failed - May 04, 06:22

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:19

Smartday | Plan login check failed - May 04, 06:16

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:11

Smartday | Plan login check failed - May 04, 06:07

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:43

Smartday | Plan login check failed - May 04, 05:40

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:35

Smartday | Plan login check failed - May 04, 05:32

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:20

Smartday | Plan login check failed - May 04, 05:18

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:06

Smartday | Plan login check failed - May 04, 05:04

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:56

Smartday | Plan login check failed - May 04, 04:54

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:36

Smartday | Plan login check failed - May 04, 04:34

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:26

Smartday | Plan login check failed - May 04, 04:22

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:18

Smartday | Plan login check failed - May 04, 04:14

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:08

Smartday | Plan login check failed - May 04, 04:05

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:54

Smartday | Plan login check failed - May 04, 03:50

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:50

Smartday | Plan login check failed - May 04, 03:47

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:36

Smartday | Plan login check failed - May 04, 03:33

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:28

Smartday | Plan login check failed - May 04, 03:25

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:18

Smartday | Plan login check failed - May 04, 03:13

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:10

Smartday | Plan login check failed - May 04, 03:07

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:58

Smartday | Plan login check failed - May 04, 02:55

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:52

Smartday | Plan login check failed - May 04, 02:48

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:39

Smartday | Plan login check failed - May 04, 02:36

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:27

Smartday | Plan login check failed - May 04, 02:25

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:21

Smartday | Plan login check failed - May 04, 02:19

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:13

Smartday | Plan login check failed - May 04, 02:11

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:03

Smartday | Plan login check failed - May 04, 02:01

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:59

Smartday | Plan login check failed - May 04, 01:57

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:51

Smartday | Plan login check failed - May 04, 01:49

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:41

Smartday | Plan login check failed - May 04, 01:39

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:31

Smartday | Plan login check failed - May 04, 01:28

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:25

Smartday | Plan login check failed - May 04, 01:22

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:11

Smartday | Plan login check failed - May 04, 01:06

Plan check