All systems are operational

Past Incidents

15th April 2026

Identity provider Smartday | Identity provider check

Resolved - Apr 15, 00:02

Smartday | Identity provider check failed - Apr 15, 00:00

Identity provider check

14th April 2026

XML Export Handyman cloud | Syncserver status

Resolved - Apr 14, 16:06

Handyman cloud | XML Export check failed - Apr 14, 14:29

Syncserver status

XML Import Handyman cloud | Fileimport status

Resolved - Apr 14, 14:01

Handyman cloud | XML Import check failed - Apr 14, 13:49

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Apr 14, 14:01

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Apr 14, 13:49

JobAgent

XML Export Handyman cloud | Syncserver status

Resolved - Apr 14, 13:59

Handyman cloud | XML Export check failed - Apr 14, 13:45

Syncserver status

13th April 2026

No incidents reported

12th April 2026

No incidents reported

11th April 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Apr 11, 23:04

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Apr 11, 23:01

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Apr 11, 23:04

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Apr 11, 23:00

HM API Login

Identity provider Smartday | Identity provider check

Resolved - Apr 11, 00:03

Smartday | Identity provider check failed - Apr 11, 00:00

Identity provider check

10th April 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Apr 10, 19:42

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Apr 10, 19:38

API Status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Apr 10, 19:46

Handyman cloud | XML File transfer service check failed - Apr 10, 19:39

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Apr 10, 19:42

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Apr 10, 19:39

HM API Login

9th April 2026

No incidents reported

8th April 2026

XML Import Handyman cloud | Fileimport status

Resolved - Apr 08, 12:15

Handyman cloud | XML Import check failed - Apr 08, 11:44

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Apr 08, 12:05

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Apr 08, 11:44

JobAgent

XML Export Handyman cloud | Syncserver status

Resolved - Apr 08, 11:59

Handyman cloud | XML Export check failed - Apr 08, 11:42

Syncserver status

7th April 2026

No incidents reported

6th April 2026

No incidents reported

5th April 2026

No incidents reported

4th April 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Apr 04, 23:04

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Apr 04, 23:01

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Apr 04, 23:04

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Apr 04, 23:00

HM API Login

3rd April 2026

No incidents reported

2nd April 2026

No incidents reported

1st April 2026

XML Import Handyman cloud | Fileimport status

Resolved - Apr 01, 08:26

Handyman cloud | XML Import check failed - Apr 01, 08:14

Fileimport status

31st March 2026

No incidents reported

30th March 2026

No incidents reported

29th March 2026

No incidents reported

28th March 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Mar 28, 23:04

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Mar 28, 23:00

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Mar 28, 23:04

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Mar 28, 23:00

HM API Login

27th March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 27, 20:45

Handyman cloud | XML Import check failed - Mar 27, 20:39

Fileimport status

26th March 2026

API Smartday | API check

Resolved - Apr 01, 14:30

Smartday | API check failed - Mar 26, 15:24

API check

API Smartday | API check

Resolved - Mar 26, 14:42

Smartday | API check failed - Mar 26, 14:40

API check

API Smartday | API check

Resolved - Mar 26, 14:24

Smartday | API check failed - Mar 26, 14:22

API check

API Smartday | API check

Resolved - Mar 26, 14:07

Smartday | API check failed - Mar 26, 14:05

API check

API Smartday | API check

Resolved - Mar 26, 13:49

Smartday | API check failed - Mar 26, 13:46

API check

API Smartday | API check

Resolved - Mar 26, 13:23

Smartday | API check failed - Mar 26, 13:20

API check

API Smartday | API check

Resolved - Mar 26, 13:11

Smartday | API check failed - Mar 26, 13:08

API check

API Smartday | API check

Resolved - Mar 26, 13:07

Smartday | API check failed - Mar 26, 13:04

API check

API Smartday | API check

Resolved - Mar 26, 12:04

Smartday | API check failed - Mar 26, 12:02

API check

API Smartday | API check

Resolved - Mar 26, 11:50

Smartday | API check failed - Mar 26, 11:48

API check

API Smartday | API check

Resolved - Mar 26, 10:44

Smartday | API check failed - Mar 26, 10:42

API check

API Smartday | API check

Resolved - Mar 26, 10:28

Smartday | API check failed - Mar 26, 10:26

API check

API Smartday | API check

Resolved - Mar 26, 09:11

Smartday | API check failed - Mar 26, 09:09

API check

API Smartday | API check

Resolved - Mar 26, 08:23

Smartday | API check failed - Mar 26, 08:20

API check

API Smartday | API check

Resolved - Mar 26, 07:15

Smartday | API check failed - Mar 26, 07:11

API check

API Smartday | API check

Resolved - Mar 26, 06:26

Smartday | API check failed - Mar 26, 06:24

API check

API Smartday | API check

Resolved - Mar 26, 06:08

Smartday | API check failed - Mar 26, 06:06

API check

API Smartday | API check

Resolved - Mar 26, 05:48

Smartday | API check failed - Mar 26, 05:46

API check

API Smartday | API check

Resolved - Mar 26, 04:14

Smartday | API check failed - Mar 26, 04:12

API check

API Smartday | API check

Resolved - Mar 26, 03:01

Smartday | API check failed - Mar 26, 02:58

API check

API Smartday | API check

Resolved - Mar 26, 01:25

Smartday | API check failed - Mar 26, 01:22

API check

25th March 2026

API Smartday | API check

Resolved - Mar 25, 23:00

Smartday | API check failed - Mar 25, 22:57

API check

API Smartday | API check

Resolved - Mar 25, 22:08

Smartday | API check failed - Mar 25, 22:05

API check

API Smartday | API check

Resolved - Mar 25, 21:36

Smartday | API check failed - Mar 25, 21:33

API check

API Smartday | API check

Resolved - Mar 25, 21:21

Smartday | API check failed - Mar 25, 21:19

API check

API Smartday | API check

Resolved - Mar 25, 21:09

Smartday | API check failed - Mar 25, 21:06

API check

API Smartday | API check

Resolved - Mar 25, 20:59

Smartday | API check failed - Mar 25, 20:57

API check

API Smartday | API check

Resolved - Mar 25, 20:33

Smartday | API check failed - Mar 25, 20:30

API check

API Smartday | API check

Resolved - Mar 25, 19:49

Smartday | API check failed - Mar 25, 19:45

API check

API Smartday | API check

Resolved - Mar 25, 19:03

Smartday | API check failed - Mar 25, 18:59

API check

API Smartday | API check

Resolved - Mar 25, 18:45

Smartday | API check failed - Mar 25, 18:42

API check

API Smartday | API check

Resolved - Mar 25, 18:35

Smartday | API check failed - Mar 25, 18:32

API check

API Smartday | API check

Resolved - Mar 25, 18:29

Smartday | API check failed - Mar 25, 18:26

API check

XML Import Handyman cloud | Fileimport status

Resolved - Mar 25, 15:05

Handyman cloud | XML Import check failed - Mar 25, 14:49

Fileimport status

API Smartday | API check

Resolved - Mar 25, 14:15

Smartday | API check failed - Mar 25, 14:12

API check

API Smartday | API check

Resolved - Mar 25, 11:14

Smartday | API check failed - Mar 25, 11:12

API check

API Smartday | API check

Resolved - Mar 25, 08:17

Smartday | API check failed - Mar 25, 08:14

API check

API Smartday | API check

Resolved - Mar 25, 03:03

Smartday | API check failed - Mar 25, 03:01

API check

API Smartday | API check

Resolved - Mar 25, 02:57

Smartday | API check failed - Mar 25, 02:55

API check

API Smartday | API check

Resolved - Mar 25, 01:51

Smartday | API check failed - Mar 25, 01:48

API check

24th March 2026

API Smartday | API check

Resolved - Mar 24, 21:28

Smartday | API check failed - Mar 24, 21:25

API check

API Smartday | API check

Resolved - Mar 24, 20:05

Smartday | API check failed - Mar 24, 20:03

API check

23rd March 2026

No incidents reported

22nd March 2026

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 22, 20:40

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 22, 20:34

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Mar 22, 20:36

Handyman cloud | XML Import check failed - Mar 22, 20:29

Fileimport status

21st March 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Mar 21, 23:05

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Mar 21, 23:01

API Status

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Mar 21, 23:13

Handyman cloud | Reporting API check failed - Mar 21, 23:02

HM Reporting API availability

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Mar 21, 23:05

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Mar 21, 23:00

HM API Login

20th March 2026

No incidents reported

19th March 2026

No incidents reported

18th March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 18, 15:35

Handyman cloud | XML Import check failed - Mar 18, 15:29

Fileimport status

17th March 2026

No incidents reported

16th March 2026

No incidents reported

15th March 2026

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 15, 11:45

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 15, 10:59

JobAgent

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Mar 15, 11:11

Handyman cloud | Reporting API check failed - Mar 15, 10:59

HM Reporting API availability

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Mar 16, 07:46

Handyman cloud | XML File transfer service check failed - Mar 15, 10:59

ApiConnect ( BC Integration )

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Mar 16, 07:42

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Mar 15, 10:57

API Status

XML Export Handyman cloud | Syncserver status

Resolved - Mar 15, 11:39

Handyman cloud | XML Export check failed - Mar 15, 10:58

Syncserver status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Mar 15, 11:03

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Mar 15, 10:57

HM API Login

14th March 2026

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Mar 14, 23:03

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Mar 14, 23:00

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Mar 14, 23:03

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Mar 14, 23:00

API Status

XML Import Handyman cloud | Fileimport status

Resolved - Mar 14, 15:36

Handyman cloud | XML Import check failed - Mar 14, 15:29

Fileimport status

13th March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 13, 18:01

Handyman cloud | XML Import check failed - Mar 13, 17:39

Fileimport status

12th March 2026

No incidents reported

11th March 2026

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Mar 11, 21:08

Handyman cloud | Reporting API check failed - Mar 11, 20:57

HM Reporting API availability

XML Export Handyman cloud | Syncserver status

Resolved - Mar 11, 21:00

Handyman cloud | XML Export check failed - Mar 11, 20:50

Syncserver status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Mar 11, 21:00

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Mar 11, 20:50

HM API Login

XML Import Handyman cloud | Fileimport status

Resolved - Mar 11, 21:00

Handyman cloud | XML Import check failed - Mar 11, 20:49

Fileimport status

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Mar 11, 21:00

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Mar 11, 20:49

API Status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Mar 11, 21:00

Handyman cloud | XML File transfer service check failed - Mar 11, 20:49

ApiConnect ( BC Integration )

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 11, 21:00

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 11, 20:49

JobAgent

10th March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 10, 09:00

Handyman cloud | XML Import check failed - Mar 10, 08:54

Fileimport status

9th March 2026

Touch login Smartday | Touch Check

Resolved - Mar 09, 12:09

Smartday | Touch login check failed - Mar 09, 12:03

Touch Check

API Smartday | API check

Resolved - Mar 09, 12:07

Smartday | API check failed - Mar 09, 12:02

API check

Plan login Smartday | Plan check

Resolved - Mar 09, 12:07

Smartday | Plan login check failed - Mar 09, 12:01

Plan check

API Smartday | API check

Resolved - Mar 09, 11:57

Smartday | API check failed - Mar 09, 11:54

API check

Touch login Smartday | Touch Check

Resolved - Mar 09, 11:59

Smartday | Touch login check failed - Mar 09, 11:53

Touch Check

Plan login Smartday | Plan check

Resolved - Mar 09, 11:53

Smartday | Plan login check failed - Mar 09, 11:50

Plan check

8th March 2026

XML Export Handyman cloud | Syncserver status

Resolved - Mar 08, 17:53

Handyman cloud | XML Export check failed - Mar 08, 17:51

Syncserver status

7th March 2026

XML Export Handyman cloud | Syncserver status

Resolved - Mar 08, 17:49

Handyman cloud | XML Export check failed - Mar 07, 06:00

Syncserver status

XML Import Handyman cloud | Fileimport status

Resolved - Mar 07, 06:06

Handyman cloud | XML Import check failed - Mar 07, 05:59

Fileimport status

6th March 2026

No incidents reported

5th March 2026

No incidents reported

4th March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 04, 06:50

Handyman cloud | XML Import check failed - Mar 04, 06:44

Fileimport status

3rd March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 03, 07:00

Handyman cloud | XML Import check failed - Mar 03, 06:54

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 03, 07:00

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 03, 06:54

JobAgent

XML Export Handyman cloud | Syncserver status

Resolved - Mar 03, 06:56

Handyman cloud | XML Export check failed - Mar 03, 06:54

Syncserver status

Touch login Smartday | Touch Check

Resolved - Mar 03, 01:06

Smartday | Touch login check failed - Mar 03, 01:00

Touch Check

2nd March 2026

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Mar 02, 14:55

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Mar 02, 14:49

JobAgent

1st March 2026

XML Import Handyman cloud | Fileimport status

Resolved - Mar 01, 18:09

Handyman cloud | XML Import check failed - Mar 01, 18:04

Fileimport status

28th February 2026

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 28, 23:03

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 28, 23:00

HM API Login

27th February 2026

No incidents reported

26th February 2026

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Feb 27, 09:52

Handyman cloud | Reporting API check failed - Feb 26, 18:11

HM Reporting API availability

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 26, 18:12

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 26, 18:09

API Status

XML Import Handyman cloud | Fileimport status

Resolved - Feb 26, 07:34

Handyman cloud | XML Import check failed - Feb 26, 07:29

Fileimport status

25th February 2026

XML Export Handyman cloud | Syncserver status

Resolved - Feb 25, 09:39

Handyman cloud | XML Export check failed - Feb 25, 08:15

Syncserver status

XML Import Handyman cloud | Fileimport status

Resolved - Feb 25, 08:20

Handyman cloud | XML Import check failed - Feb 25, 08:14

Fileimport status

24th February 2026

XML Import Handyman cloud | Fileimport status

Resolved - Feb 24, 05:49

Handyman cloud | XML Import check failed - Feb 24, 05:44

Fileimport status

23rd February 2026

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 23, 08:10

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 23, 07:59

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Feb 23, 08:10

Handyman cloud | XML Import check failed - Feb 23, 07:59

Fileimport status

XML Export Handyman cloud | Syncserver status

Resolved - Feb 23, 08:06

Handyman cloud | XML Export check failed - Feb 23, 07:56

Syncserver status

22nd February 2026

No incidents reported

21st February 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 21, 23:03

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 21, 23:00

API Status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 21, 23:03

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 21, 23:00

HM API Login

Plan login Smartday | Plan check

Resolved - Feb 21, 21:54

Smartday | Plan login check failed - Feb 21, 21:51

Plan check

Touch login Smartday | Touch Check

Resolved - Feb 21, 00:05

Smartday | Touch login check failed - Feb 20, 23:59

Touch Check

20th February 2026

No incidents reported

19th February 2026

No incidents reported

18th February 2026

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 18, 16:40

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 18, 16:24

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Feb 18, 16:40

Handyman cloud | XML Import check failed - Feb 18, 16:24

Fileimport status

XML Export Handyman cloud | Syncserver status

Resolved - Feb 18, 16:38

Handyman cloud | XML Export check failed - Feb 18, 16:24

Syncserver status

17th February 2026

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Feb 17, 21:59

Handyman mobile sync farm | Sync 2 check failed - Feb 17, 21:57

handyman Mobile sync

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Feb 17, 21:59

Handyman mobile sync farm | Sync 1 check failed - Feb 17, 21:57

handyman Mobile sync

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 17, 11:40

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 17, 11:34

JobAgent

16th February 2026

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Feb 16, 20:18

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Feb 16, 20:16

HM API Login

XML Import Handyman cloud | Fileimport status

Resolved - Feb 16, 05:35

Handyman cloud | XML Import check failed - Feb 16, 05:29

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Feb 16, 05:35

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Feb 16, 05:29

JobAgent

15th February 2026

No incidents reported

14th February 2026

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Feb 14, 23:03

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Feb 14, 23:00

API Status