All systems are operational

Past Incidents

2nd December 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Dec 02, 13:03

Handyman cloud | Reporting API check failed - Dec 02, 12:12

HM Reporting API availability

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Dec 02, 12:11

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Dec 02, 12:04

JobAgent

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Dec 02, 05:03

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Dec 02, 05:00

API Status

1st December 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Dec 01, 05:02

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Dec 01, 05:00

API Status

30th November 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 30, 05:02

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 30, 05:00

HM API Login

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 30, 05:10

Handyman cloud | Reporting API check failed - Nov 30, 05:00

HM Reporting API availability

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Nov 30, 05:02

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Nov 30, 05:00

API Status

29th November 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 29, 05:02

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 29, 05:00

HM API Login

28th November 2025

No incidents reported

27th November 2025

No incidents reported

26th November 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 26, 18:20

Handyman cloud | Reporting API check failed - Nov 26, 18:08

HM Reporting API availability

25th November 2025

No incidents reported

24th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 24, 20:04

Handyman cloud | XML File transfer service check failed - Nov 24, 19:59

ApiConnect ( BC Integration )

Touch login Smartday | Touch Check

Resolved - Nov 24, 15:47

Smartday | Touch login check failed - Nov 24, 15:41

Touch Check

23rd November 2025

No incidents reported

22nd November 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 22, 19:28

Handyman cloud | Reporting API check failed - Nov 22, 19:16

HM Reporting API availability

21st November 2025

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Nov 21, 07:52

Handyman mobile sync farm | Sync 1 check failed - Nov 21, 07:49

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Nov 21, 07:52

Handyman mobile sync farm | Sync 2 check failed - Nov 21, 07:49

handyman Mobile sync

20th November 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 20, 22:16

Handyman cloud | Reporting API check failed - Nov 20, 22:05

HM Reporting API availability

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Nov 20, 22:12

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Nov 20, 22:03

API Status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 20, 22:14

Handyman cloud | XML File transfer service check failed - Nov 20, 22:04

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 20, 22:14

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 20, 22:04

HM API Login

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 20, 12:11

Handyman cloud | XML File transfer service check failed - Nov 20, 12:04

ApiConnect ( BC Integration )

19th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 19, 01:11

Handyman cloud | XML File transfer service check failed - Nov 19, 01:04

ApiConnect ( BC Integration )

18th November 2025

API Smartday | API check

Resolved - Nov 18, 16:16

Smartday | API check failed - Nov 18, 16:13

API check

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 18, 16:16

Handyman cloud | XML File transfer service check failed - Nov 18, 16:09

ApiConnect ( BC Integration )

API Smartday | API check

Resolved - Nov 18, 15:36

Smartday | API check failed - Nov 18, 14:01

API check

API Smartday | API check

Resolved - Nov 18, 13:47

Smartday | API check failed - Nov 18, 13:39

API check

API Smartday | API check

Resolved - Nov 18, 13:31

Smartday | API check failed - Nov 18, 13:25

API check

API Smartday | API check

Resolved - Nov 18, 13:11

Smartday | API check failed - Nov 18, 12:55

API check

API Smartday | API check

Resolved - Nov 18, 12:49

Smartday | API check failed - Nov 18, 12:44

API check

API Smartday | API check

Resolved - Nov 18, 12:39

Smartday | API check failed - Nov 18, 12:34

API check

17th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 17, 15:29

Handyman cloud | XML File transfer service check failed - Nov 17, 15:24

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 17, 15:25

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 17, 15:22

HM API Login

16th November 2025

No incidents reported

15th November 2025

No incidents reported

14th November 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 14, 12:12

Handyman cloud | Reporting API check failed - Nov 14, 12:01

HM Reporting API availability

13th November 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Nov 13, 10:05

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Nov 13, 09:59

JobAgent

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 13, 05:11

Handyman cloud | Reporting API check failed - Nov 13, 05:00

HM Reporting API availability

12th November 2025

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Nov 12, 05:03

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Nov 12, 05:00

API Status

11th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 11, 13:26

Handyman cloud | XML File transfer service check failed - Nov 11, 13:19

ApiConnect ( BC Integration )

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 11, 13:20

Handyman cloud | Reporting API check failed - Nov 11, 13:09

HM Reporting API availability

10th November 2025

XML Export Handyman cloud | Syncserver status

Resolved - Nov 10, 13:34

Handyman cloud | XML Export check failed - Nov 10, 13:32

Syncserver status

9th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 09, 21:06

Handyman cloud | XML File transfer service check failed - Nov 09, 20:59

ApiConnect ( BC Integration )

XML Import Handyman cloud | Fileimport status

Resolved - Nov 09, 21:00

Handyman cloud | XML Import check failed - Nov 09, 20:54

Fileimport status

8th November 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 08, 08:34

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 08, 08:31

HM API Login

7th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 07, 11:21

Handyman cloud | XML File transfer service check failed - Nov 07, 11:14

ApiConnect ( BC Integration )

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 07, 09:46

Handyman cloud | XML File transfer service check failed - Nov 07, 09:39

ApiConnect ( BC Integration )

XML Import Handyman cloud | Fileimport status

Resolved - Nov 07, 09:36

Handyman cloud | XML Import check failed - Nov 07, 09:29

Fileimport status

6th November 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 06, 22:52

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 06, 18:37

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Nov 06, 22:52

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Nov 06, 18:37

API Status

XML Export Handyman cloud | Syncserver status

Resolved - Nov 06, 22:52

Handyman cloud | XML Export check failed - Nov 06, 18:38

Syncserver status

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Nov 06, 22:56

Handyman cloud | Reporting API check failed - Nov 06, 18:35

HM Reporting API availability

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 06, 18:41

Handyman cloud | XML File transfer service check failed - Nov 06, 18:34

ApiConnect ( BC Integration )

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Nov 06, 18:37

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Nov 06, 18:31

API Status

XML Export Handyman cloud | Syncserver status

Resolved - Nov 06, 18:37

Handyman cloud | XML Export check failed - Nov 06, 18:32

Syncserver status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Nov 06, 22:54

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Nov 06, 18:29

JobAgent

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 06, 18:37

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 06, 18:31

HM API Login

XML Import Handyman cloud | Fileimport status

Resolved - Nov 06, 22:54

Handyman cloud | XML Import check failed - Nov 06, 18:29

Fileimport status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Nov 06, 18:17

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Nov 06, 18:06

HM API Login

SQL Services Handyman cloud | SQL Server

Resolved - Nov 06, 18:19

Handyman cloud | SQL Services check failed - Nov 06, 18:06

SQL Server

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Nov 06, 22:52

Handyman mobile sync farm | Sync 2 check failed - Nov 06, 18:02

handyman Mobile sync

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Nov 06, 22:52

Handyman mobile sync farm | Sync 1 check failed - Nov 06, 18:02

handyman Mobile sync

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 06, 07:31

Handyman cloud | XML File transfer service check failed - Nov 06, 07:24

ApiConnect ( BC Integration )

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Nov 06, 07:31

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Nov 06, 07:24

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Nov 06, 07:31

Handyman cloud | XML Import check failed - Nov 06, 07:24

Fileimport status

XML Export Handyman cloud | Syncserver status

Resolved - Nov 06, 07:25

Handyman cloud | XML Export check failed - Nov 06, 07:14

Syncserver status

5th November 2025

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Nov 05, 08:21

Handyman cloud | XML File transfer service check failed - Nov 05, 08:14

ApiConnect ( BC Integration )

XML Export Handyman cloud | Syncserver status

Resolved - Nov 05, 08:15

Handyman cloud | XML Export check failed - Nov 05, 07:38

Syncserver status

4th November 2025

XML Import Handyman cloud | Fileimport status

Resolved - Nov 04, 14:55

Handyman cloud | XML Import check failed - Nov 04, 14:49

Fileimport status

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Nov 04, 13:55

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Nov 04, 13:49

JobAgent

XML Export Handyman cloud | Syncserver status

Resolved - Nov 04, 08:33

Handyman cloud | XML Export check failed - Nov 04, 07:41

Syncserver status

3rd November 2025

API Smartday | API check

Resolved - Nov 03, 01:02

Smartday | API check failed - Nov 03, 00:59

API check

Plan login Smartday | Plan check

Resolved - Nov 03, 01:02

Smartday | Plan login check failed - Nov 03, 01:00

Plan check

2nd November 2025

No incidents reported

1st November 2025

No incidents reported

31st October 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Oct 31, 10:03

Handyman cloud | Reporting API check failed - Oct 31, 09:51

HM Reporting API availability

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 31, 09:53

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 31, 09:51

HM API Login

30th October 2025

No incidents reported

29th October 2025

No incidents reported

28th October 2025

No incidents reported

27th October 2025

Plan login Smartday | Plan check

Resolved - Oct 27, 21:02

Smartday | Plan login check failed - Oct 27, 20:59

Plan check

API Smartday | API check

Resolved - Oct 27, 21:02

Smartday | API check failed - Oct 27, 20:59

API check

Plan login Smartday | Plan check

Resolved - Oct 27, 20:44

Smartday | Plan login check failed - Oct 27, 20:42

Plan check

API Smartday | API check

Resolved - Oct 27, 20:44

Smartday | API check failed - Oct 27, 20:42

API check

Touch login Smartday | Touch Check

Resolved - Oct 27, 21:02

Smartday | Touch login check failed - Oct 27, 20:36

Touch Check

Touch login Smartday | Touch Check

Resolved - Oct 27, 20:32

Smartday | Touch login check failed - Oct 27, 20:26

Touch Check

API Smartday | API check

Resolved - Oct 27, 20:28

Smartday | API check failed - Oct 27, 20:25

API check

Plan login Smartday | Plan check

Resolved - Oct 27, 20:28

Smartday | Plan login check failed - Oct 27, 20:25

Plan check

Plan login Smartday | Plan check

Resolved - Oct 27, 20:22

Smartday | Plan login check failed - Oct 27, 20:19

Plan check

API Smartday | API check

Resolved - Oct 27, 20:22

Smartday | API check failed - Oct 27, 20:16

API check

26th October 2025

No incidents reported

25th October 2025

No incidents reported

24th October 2025

No incidents reported

23rd October 2025

No incidents reported

22nd October 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 22, 23:11

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 22, 23:04

JobAgent

21st October 2025

Touch login Smartday | Touch Check

Resolved - Oct 21, 13:43

Smartday | Touch login check failed - Oct 21, 13:36

Touch Check

20th October 2025

No incidents reported

19th October 2025

API Smartday | API check

Resolved - Oct 19, 03:27

Smartday | API check failed - Oct 19, 03:25

API check

Plan login Smartday | Plan check

Resolved - Oct 19, 03:27

Smartday | Plan login check failed - Oct 19, 03:25

Plan check

18th October 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 18, 19:07

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 18, 19:04

HM API Login

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Oct 18, 11:22

Handyman cloud | Reporting API check failed - Oct 18, 11:12

HM Reporting API availability

API Smartday | API check

Resolved - Oct 18, 00:02

Smartday | API check failed - Oct 17, 23:59

API check

Identity provider Smartday | Identity provider check

Resolved - Oct 18, 00:02

Smartday | Identity provider check failed - Oct 17, 23:59

Identity provider check

17th October 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 17, 18:16

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 17, 18:14

HM API Login

16th October 2025

No incidents reported

15th October 2025

API Smartday | API check

Resolved - Oct 15, 00:02

Smartday | API check failed - Oct 15, 00:00

API check

14th October 2025

No incidents reported

13th October 2025

XML Export Handyman cloud | Syncserver status

Resolved - Oct 13, 14:29

Handyman cloud | XML Export check failed - Oct 13, 14:26

Syncserver status

12th October 2025

No incidents reported

11th October 2025

No incidents reported

10th October 2025

No incidents reported

9th October 2025

No incidents reported

8th October 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Oct 08, 22:15

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Oct 08, 22:09

JobAgent

7th October 2025

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 07, 17:11

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 07, 17:09

HM API Login

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 07, 15:13

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 07, 15:10

HM API Login

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Oct 07, 15:19

Handyman cloud | Reporting API check failed - Oct 07, 15:07

HM Reporting API availability

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Oct 07, 15:07

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Oct 07, 15:04

HM API Login

6th October 2025

No incidents reported

5th October 2025

No incidents reported

4th October 2025

No incidents reported

3rd October 2025

XML Export Handyman cloud | Syncserver status

Resolved - Oct 03, 09:28

Handyman cloud | XML Export check failed - Oct 03, 09:25

Syncserver status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 03, 09:30

Handyman cloud | XML Import check failed - Oct 03, 09:24

Fileimport status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 03, 09:04

Handyman cloud | XML Import check failed - Oct 03, 08:59

Fileimport status

XML Import Handyman cloud | Fileimport status

Resolved - Oct 03, 08:40

Handyman cloud | XML Import check failed - Oct 03, 08:34

Fileimport status