All systems are operational

Past Incidents

25th May 2025

No incidents reported

24th May 2025

No incidents reported

23rd May 2025

No incidents reported

22nd May 2025

No incidents reported

21st May 2025

No incidents reported

20th May 2025

No incidents reported

19th May 2025

API Smartday | API check

Resolved - May 19, 23:24

Smartday | API check failed - May 19, 23:22

API check

18th May 2025

No incidents reported

17th May 2025

Touch login Smartday | Touch Check

Resolved - May 17, 13:28

Smartday | Touch login check failed - May 17, 13:22

Touch Check

16th May 2025

No incidents reported

15th May 2025

SQL Services Handyman cloud | SQL Server

Resolved - May 15, 21:24

Handyman cloud | SQL Services check failed - May 15, 21:16

SQL Server

Reporting API Handyman cloud | HM Reporting API availability

Resolved - May 15, 22:09

Handyman cloud | Reporting API check failed - May 15, 20:08

HM Reporting API availability

XML Export Handyman cloud | Syncserver status

Resolved - May 15, 22:15

Handyman cloud | XML Export check failed - May 15, 20:06

Syncserver status

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - May 15, 22:05

Handyman cloud | API Login ( Trying to login with an api user ) check failed - May 15, 20:05

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - May 15, 22:05

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - May 15, 20:05

API Status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - May 15, 22:15

Handyman cloud | XML File transfer service check failed - May 15, 20:04

ApiConnect ( BC Integration )

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - May 15, 22:13

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - May 15, 20:05

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - May 15, 22:15

Handyman cloud | XML Import check failed - May 15, 20:05

Fileimport status

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 15, 22:21

Handyman mobile sync farm | Sync 1 check failed - May 15, 20:00

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 15, 22:21

Handyman mobile sync farm | Sync 2 check failed - May 15, 20:00

handyman Mobile sync

Touch login Smartday | Touch Check

Resolved - May 15, 00:05

Smartday | Touch login check failed - May 14, 23:59

Touch Check

14th May 2025

No incidents reported

13th May 2025

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 13, 06:41

Handyman mobile sync farm | Sync 1 check failed - May 13, 06:39

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - May 13, 06:41

Handyman mobile sync farm | Sync 2 check failed - May 13, 06:39

handyman Mobile sync

12th May 2025

No incidents reported

11th May 2025

No incidents reported

10th May 2025

No incidents reported

9th May 2025

No incidents reported

8th May 2025

No incidents reported

7th May 2025

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - May 07, 11:10

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - May 07, 11:07

JobAgent

6th May 2025

XML Import Handyman cloud | Fileimport status

Resolved - May 06, 08:35

Handyman cloud | XML Import check failed - May 06, 08:32

Fileimport status

5th May 2025

XML Import Handyman cloud | Fileimport status

Resolved - May 05, 08:47

Handyman cloud | XML Import check failed - May 05, 08:45

Fileimport status

4th May 2025

Plan login Smartday | Plan check

Resolved - May 04, 11:57

Smartday | Plan login check failed - May 04, 11:54

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:53

Smartday | Plan login check failed - May 04, 11:50

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:49

Smartday | Plan login check failed - May 04, 11:46

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:43

Smartday | Plan login check failed - May 04, 11:39

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:39

Smartday | Plan login check failed - May 04, 11:36

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:31

Smartday | Plan login check failed - May 04, 11:28

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 11:10

Smartday | Plan login check failed - May 04, 11:07

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:46

Smartday | Plan login check failed - May 04, 10:43

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:38

Smartday | Plan login check failed - May 04, 10:34

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:26

Smartday | Plan login check failed - May 04, 10:23

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:18

Smartday | Plan login check failed - May 04, 10:15

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:14

Smartday | Plan login check failed - May 04, 10:11

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 10:02

Smartday | Plan login check failed - May 04, 09:58

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:54

Smartday | Plan login check failed - May 04, 09:51

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:40

Smartday | Plan login check failed - May 04, 09:37

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:24

Smartday | Plan login check failed - May 04, 09:21

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:12

Smartday | Plan login check failed - May 04, 09:08

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 09:00

Smartday | Plan login check failed - May 04, 08:57

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 08:30

Smartday | Plan login check failed - May 04, 08:27

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 08:19

Smartday | Plan login check failed - May 04, 08:16

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 08:11

Smartday | Plan login check failed - May 04, 08:08

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:47

Smartday | Plan login check failed - May 04, 07:45

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:33

Smartday | Plan login check failed - May 04, 07:30

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:29

Smartday | Plan login check failed - May 04, 07:26

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:19

Smartday | Plan login check failed - May 04, 07:15

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:15

Smartday | Plan login check failed - May 04, 07:12

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 07:07

Smartday | Plan login check failed - May 04, 07:04

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:59

Smartday | Plan login check failed - May 04, 06:55

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:47

Smartday | Plan login check failed - May 04, 06:44

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:31

Smartday | Plan login check failed - May 04, 06:28

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:25

Smartday | Plan login check failed - May 04, 06:22

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:19

Smartday | Plan login check failed - May 04, 06:16

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 06:11

Smartday | Plan login check failed - May 04, 06:07

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:43

Smartday | Plan login check failed - May 04, 05:40

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:35

Smartday | Plan login check failed - May 04, 05:32

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:20

Smartday | Plan login check failed - May 04, 05:18

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 05:06

Smartday | Plan login check failed - May 04, 05:04

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:56

Smartday | Plan login check failed - May 04, 04:54

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:36

Smartday | Plan login check failed - May 04, 04:34

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:26

Smartday | Plan login check failed - May 04, 04:22

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:18

Smartday | Plan login check failed - May 04, 04:14

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 04:08

Smartday | Plan login check failed - May 04, 04:05

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:54

Smartday | Plan login check failed - May 04, 03:50

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:50

Smartday | Plan login check failed - May 04, 03:47

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:36

Smartday | Plan login check failed - May 04, 03:33

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:28

Smartday | Plan login check failed - May 04, 03:25

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:18

Smartday | Plan login check failed - May 04, 03:13

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 03:10

Smartday | Plan login check failed - May 04, 03:07

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:58

Smartday | Plan login check failed - May 04, 02:55

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:52

Smartday | Plan login check failed - May 04, 02:48

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:39

Smartday | Plan login check failed - May 04, 02:36

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:27

Smartday | Plan login check failed - May 04, 02:25

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:21

Smartday | Plan login check failed - May 04, 02:19

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:13

Smartday | Plan login check failed - May 04, 02:11

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 02:03

Smartday | Plan login check failed - May 04, 02:01

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:59

Smartday | Plan login check failed - May 04, 01:57

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:51

Smartday | Plan login check failed - May 04, 01:49

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:41

Smartday | Plan login check failed - May 04, 01:39

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:31

Smartday | Plan login check failed - May 04, 01:28

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:25

Smartday | Plan login check failed - May 04, 01:22

Plan check

Plan login Smartday | Plan check

Resolved - May 04, 01:11

Smartday | Plan login check failed - May 04, 01:06

Plan check

3rd May 2025

No incidents reported

2nd May 2025

No incidents reported

1st May 2025

Identity provider Smartday | Identity provider check

Resolved - May 01, 17:23

Smartday | Identity provider check failed - May 01, 17:20

Identity provider check

Touch login Smartday | Touch Check

Resolved - May 01, 15:10

Smartday | Touch login check failed - May 01, 15:04

Touch Check

Touch login Smartday | Touch Check

Resolved - May 01, 13:04

Smartday | Touch login check failed - May 01, 12:50

Touch Check

Touch login Smartday | Touch Check

Resolved - May 01, 12:47

Smartday | Touch login check failed - May 01, 12:45

Touch Check

Touch login Smartday | Touch Check

Resolved - May 01, 10:21

Smartday | Touch login check failed - May 01, 10:18

Touch Check

Touch login Smartday | Touch Check

Resolved - May 01, 10:01

Smartday | Touch login check failed - May 01, 09:58

Touch Check

30th April 2025

API Smartday | API check

Resolved - Apr 30, 15:25

Smartday | API check failed - Apr 30, 15:22

API check

29th April 2025

Touch login Smartday | Touch Check

Resolved - Apr 29, 00:02

Smartday | Touch login check failed - Apr 28, 23:59

Touch Check

28th April 2025

No incidents reported

27th April 2025

API Smartday | API check

Resolved - Apr 27, 00:24

Smartday | API check failed - Apr 27, 00:22

API check

Plan login Smartday | Plan check

Resolved - Apr 27, 00:24

Smartday | Plan login check failed - Apr 27, 00:22

Plan check

Touch login Smartday | Touch Check

Resolved - Apr 27, 00:24

Smartday | Touch login check failed - Apr 27, 00:22

Touch Check

26th April 2025

No incidents reported

25th April 2025

No incidents reported

24th April 2025

Touch login Smartday | Touch Check

Resolved - Apr 24, 14:26

Smartday | Touch login check failed - Apr 24, 14:22

Touch Check

API Smartday | API check

Resolved - Apr 24, 14:26

Smartday | API check failed - Apr 24, 14:22

API check

Plan login Smartday | Plan check

Resolved - Apr 24, 14:26

Smartday | Plan login check failed - Apr 24, 14:22

Plan check

23rd April 2025

No incidents reported

22nd April 2025

No incidents reported

21st April 2025

No incidents reported

20th April 2025

No incidents reported

19th April 2025

No incidents reported

18th April 2025

No incidents reported

17th April 2025

No incidents reported

16th April 2025

No incidents reported

15th April 2025

Touch login Smartday | Touch Check

Resolved - Apr 15, 00:02

Smartday | Touch login check failed - Apr 14, 23:59

Touch Check

14th April 2025

No incidents reported

13th April 2025

No incidents reported

12th April 2025

No incidents reported

11th April 2025

No incidents reported

10th April 2025

No incidents reported

9th April 2025

No incidents reported

8th April 2025

No incidents reported

7th April 2025

No incidents reported

6th April 2025

No incidents reported

5th April 2025

No incidents reported

4th April 2025

No incidents reported

3rd April 2025

Reporting API Handyman cloud | HM Reporting API availability

Resolved - Apr 03, 21:02

Handyman cloud | Reporting API check failed - Apr 03, 19:01

HM Reporting API availability

General services ( Email, SMS, Service order generation, Event handling ) Handyman cloud | JobAgent

Resolved - Apr 03, 20:52

Handyman cloud | General services ( Email, SMS, Service order generation, Event handling ) check failed - Apr 03, 18:06

JobAgent

XML Import Handyman cloud | Fileimport status

Resolved - Apr 03, 20:52

Handyman cloud | XML Import check failed - Apr 03, 18:06

Fileimport status

XML Export Handyman cloud | Syncserver status

Resolved - Apr 03, 20:52

Handyman cloud | XML Export check failed - Apr 03, 18:05

Syncserver status

XML File transfer service Handyman cloud | ApiConnect ( BC Integration )

Resolved - Apr 03, 20:56

Handyman cloud | XML File transfer service check failed - Apr 03, 18:04

ApiConnect ( BC Integration )

API Login ( Trying to login with an api user ) Handyman cloud | HM API Login

Resolved - Apr 03, 20:52

Handyman cloud | API Login ( Trying to login with an api user ) check failed - Apr 03, 18:05

HM API Login

API ( hmapi.gsgroup.io:19000 ) Handyman cloud | API Status

Resolved - Apr 03, 20:54

Handyman cloud | API ( hmapi.gsgroup.io:19000 ) check failed - Apr 03, 18:04

API Status

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Apr 03, 20:56

Handyman mobile sync farm | Sync 1 check failed - Apr 03, 18:02

handyman Mobile sync

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Apr 03, 20:56

Handyman mobile sync farm | Sync 2 check failed - Apr 03, 18:02

handyman Mobile sync

XML Import Handyman cloud | Fileimport status

Resolved - Apr 03, 11:33

Handyman cloud | XML Import check failed - Apr 03, 11:31

Fileimport status

2nd April 2025

No incidents reported

1st April 2025

No incidents reported

31st March 2025

API Smartday | API check

Resolved - Mar 31, 10:24

Smartday | API check failed - Mar 31, 10:22

API check

Touch login Smartday | Touch Check

Resolved - Mar 31, 10:24

Smartday | Touch login check failed - Mar 31, 10:22

Touch Check

30th March 2025

No incidents reported

29th March 2025

No incidents reported

28th March 2025

No incidents reported

27th March 2025

Touch login Smartday | Touch Check

Resolved - Mar 27, 21:37

Smartday | Touch login check failed - Mar 27, 21:25

Touch Check

API Smartday | API check

Resolved - Mar 27, 21:37

Smartday | API check failed - Mar 27, 21:25

API check

Touch login Smartday | Touch Check

Resolved - Mar 27, 20:59

Smartday | Touch login check failed - Mar 27, 20:36

Touch Check

API Smartday | API check

Resolved - Mar 27, 20:59

Smartday | API check failed - Mar 27, 20:36

API check

API Smartday | API check

Resolved - Mar 27, 20:06

Smartday | API check failed - Mar 27, 20:03

API check

XML Import Handyman cloud | Fileimport status

Resolved - Mar 27, 13:22

Handyman cloud | XML Import check failed - Mar 27, 13:19

Fileimport status

26th March 2025

XML Import Handyman cloud | Fileimport status

Resolved - Mar 26, 17:38

Handyman cloud | XML Import check failed - Mar 26, 17:29

Fileimport status

Sync 2 Handyman mobile sync farm | handyman Mobile sync

Resolved - Mar 26, 09:08

Handyman mobile sync farm | Sync 2 check failed - Mar 26, 09:05

handyman Mobile sync

Sync 1 Handyman mobile sync farm | handyman Mobile sync

Resolved - Mar 26, 09:08

Handyman mobile sync farm | Sync 1 check failed - Mar 26, 09:05

handyman Mobile sync